Our guide for Aftersales Service

Today, companies must not let any revenue opportunity go to waste. Valuable potential for additional revenue lies in the …

To optimize internal processes, many machinery and plant manufacturers have made the shift toward cloud-based software so…

When long-serving employees leave a company, the loss is often twofold as they take valuable experience and product knowl…

Digitalization, the shortage of skilled workers, working from home — the transformation of the working world is in full s…

Knowledge is power - but what happens when, due to demographic change and a shortage of skilled workers, less and less kn…

Many machine manufacturers are currently contending with falling demand, cost pressures, and tough competition. At the sa…

Field service managers aim to provide their customers with efficient service. One of the key metrics they are measured ag…

Most people know them: online stores like About You, Bonprix or MyToys. What perhaps not everyone knows is that these onl…

The mechanical engineering sector is stepping into a new era as more and more manufacturers move away from the traditiona…

Have you taken the first step toward eCommerce? Have you added an integrated spare parts shop to your digital spare parts…