Our guide for Aftersales Service

At a time when the mechanical engineering industry is constantly growing and competition is increasing, it is crucial to …

The mechanical engineering industry is changing. New technologies, changing customer requirements and ever-increasing com…

In today's competitive mechanical engineering industry, it is critical to develop maintenance management strategies that …

Aftersales and technical documentation are often considered separately. But there is more overlap than many companies thi…

3D data not only simplifies the daily work of engineers, it also offers advantages for after-sales. But in many companies…

When long-serving employees leave a company, the loss is often twofold as they take valuable experience and product knowl…

Digitalization, the shortage of skilled workers, working from home — the transformation of the working world is in full s…

Knowledge is power - but what happens when, due to demographic change and a shortage of skilled workers, less and less kn…

Monetizing data in after-sales is a major challenge - but one that also brings major benefits for the machinery and plant…

Many machine manufacturers are currently contending with falling demand, cost pressures, and tough competition. At the sa…