Our guide for Aftersales Service

Most people know them: online stores like About You, Bonprix or MyToys. What perhaps not everyone knows is that these onl…

The mechanical engineering sector is stepping into a new era as more and more manufacturers move away from the traditiona…

Transferring offline business to online business is a challenge for some companies. The goal is to serve the needs of cus…

In the first part of our blog series "Spare part recognition via photo - vision or already reality?" we took a look at th…

Have you taken the first step toward eCommerce? Have you added an integrated spare parts shop to your digital spare parts…

According to the German study "Branchenreport B2B E-Commerce" by IFH Cologne, the entire B2B eCommerce market reached a v…

AI-based technologies and automations are revolutionizing many business areas. However, the designs, maturity and range o…

Both service technicians from machine, plant, vehicle or equipment manufacturing companies and maintenance technicians fr…

Machinery outages don’t always occur out of the blue. With the right maintenance strategies, companies can avoid these un…

From installation and maintenance to troubleshooting: especially since 2020, it has become clear that many service proces…