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That was the cDAY 2019 in Herrsching

TID Informatik GmbH welcomed its customers, interested parties and partners on 22 & 23 May in Herrsching for cDAY 2019! Under the motto "CATALOGcreator® - connecting people and parts", the event highlight of TID took place in the House of Bavarian Agriculture in the idyllic Ammersee region.

Programme Highlights Day 1

Due to the great interest and many exciting topics, the first day of the event already started at 9.30 am. The highlight of the morning was the presentation of the new version CATALOGcreator® 2020 by the team leader product development, Daniel Binder.

Parallel workshops by TID and partners offered a diverse range of topics in the afternoon of the first day.

  • Adobe Systems GmbH: Adobe Technical Communication Suite 2019
  • allvisual ag: From Engineering to Customer Service: Live Demo on the Creation of a 3D As-Built Spare Parts Catalogue
  • FDI DIGITAL BUSINESS E.K.: Selling spare parts online
  • KUMAsoft GmbH: Workshop ServicePortal / 4th User Meeting up2date ServicePortal
  • SAP Deutschland SE & Co.KG: Master data maintenance for a spare parts catalogue in SAP ERP and/or SAP S/4HANA
  • TID Informatik GmbH: CATALOGcreator® 101 - Introductory course for interested parties
  • TID Informatik GmbH: LEAN COFFEE - Networking Distillate

During an introductory workshop CATALOGcreator® users met in plenum to test the new concept of Lean Coffee. Under the guidance of the head of projects Hermann Arya, the participants exchanged ideas about this new and agile method. The feedback from the participants confirmed the success of this innovative approach!

Even though the weather was not on our side for the steamboat trip on the Ammersee, this did not dampen the mood. In a familiar atmosphere, partners and employees of TID as well as interested parties and users of CATALOGcreator® finished the evening with good food and drinks.

Programme Highlights Day 2

In their presentations, the reference customers Carl Zeiss Microscopy GmbH (with Partner PANTOPIX), INNIO Jenbacher GmbH & Co. OG (former GE Jenbacher) and ASM SMT Solutions showed on the second day of the event how CATALOGcreator® is used in different projects.

The subsequent panel discussion brought a breath of fresh air to the cDAY programme. The plenum gladly seized the opportunity to ask questions directly to the participants in the projects.

This was followed by further workshops with topics related to CATALOGcreator®

  • Plug-in lose 3D solutions
  • CATALOGcreator® Webshop – Set up your Aftersales Game
  • Smart integrated documentation with the CMS module

Finally, the well-known guest speaker Joey Kelly, musician and extreme athlete, rounded off the successful cDAY 2019 with a motivating and impressive talk!

In short...

Old tried and tested cDAY highlights such as the steamboat trip on Lake Ammersee and a prominent guest speaker were complemented by the new formats TID Lab, Lean Coffee and the panel discussion. In addition to presentations and workshops by customers, the TID team and partners on the software for electronic spare parts catalogues and service information systems CATALOGcreator®, the event thus provided the framework for an agile exchange of experiences.

We thank all participants and contributors for a successful cDAY 2019!

Translated with www.DeepL.com/Translator (free version)