IQ for Parts.
The right spare part with your first click.

IQ Parts Catalog allows you to create a machine-specific spare parts catalog. Visual and cloud-based with direct ordering, and available offline.


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Spare parts catalog in three steps.

That’s all it takes to turn a problem into a solution that your service team will use every day.

1

Create a catalog

IQ Parts Editor allows catalog managers to extract and collate data from source systems, such as ERP, PLM, CAD, etc. They can also publish machine-specific catalogs fully automatically if required.

2

Identify the part

Technicians use IQ Parts Catalog to open the catalog specific to their machine and visually identify the right spare part using interactive 2D drawings and 3D models.

3

Order

Find your spare part, add it to the shopping cart, order right away. No need to switch systems, no calls to the hotline, no manual ERP input thanks to IQ Parts Catalog.

Your challenge. Our solution.

Five everyday service use cases and the added value offered by IQ Parts Catalog.

 


 

USE CASE: IDENTIFICATION

 

Find the right part without the need to search.

Eighty-six percent of service technicians lose at least 30 minutes each day merely searching for the right information.

IQ Parts Catalog visually maps the machine with all the relevant service information. The technician navigates to the part they need using the parts list, 2D drawings, and 3D models. Fast, easy, and accurate.

Service technicians find the right information in seconds not minutes, ensuring shorter callout times and higher productivity in the process.

USE CASE: IDENTIFICATION WITH 3D

 

3D makes finding spare parts even easier, without sharing CAD data.

Conventional 2D drawings have their limitations when it comes to complex assemblies. At the same time, manufacturers don’t want to upload their valuable 3D CAD data to the cloud unprotected, as reverse engineering is a genuine risk.

With IQ Parts Catalog, they can use their existing 3D models after the design phase and in the field. Technicians can understand complex assemblies more quickly, identify the parts they need right away, and solve problems more efficiently. Protected against reverse engineering, accessible to all who need it.

Downtimes and service costs are reduced as interactive 3D visualization allows your technicians to understand assemblies immediately and find the right part first time without ever disclosing your CAD data.

USE CASE: AI PARTS INDENTIFICATION

 

Take a photo. Identify the part. Order right away.

For older or poorly labeled parts, the part number is often no longer legible, there are no clear drawings available, or manual searching simply takes too long.

A technician photographs a defective or unknown part. AI automatically identifies it and provides the correct parts information and ordering options in IQ Parts Catalog.

This dramatically reduces the time spent searching and speeds up identification, even without any prior knowledge of the part.

USE CASE: ORDER

 

From identification to ordering in three clicks.

Ordering the wrong spare parts always carries a double cost, especially when parts are being shipped worldwide. You have to wait twice: once for the wrong part to arrive and then again for the correct delivery. In the meantime, your machine remains out of action, production grinds to a halt, and costs increase with every hour of downtime. Clear identification of parts can reduce incorrect orders like this by up to 20 percent, and therefore avoid the unnecessary costs associated with every incorrect order.

IQ Parts Catalog combines identification and ordering in one system.

The integrated shopping cart enables customers to order parts directly without using a hotline or ERP input, resulting in fewer incorrect orders, faster lead times, a higher first-time fix rate, and lower downtime costs.

USE CASE: CATALOG CREATION

 

Create every catalog automatically from one data source.

Data for spare parts catalogs is spread across multiple source systems: ERP covers descriptions, numbers, and prices. The CAD system shows what the machine and components look like. The DMS describes how the machine works. No individual system can give a full overview.

IQ Parts Catalog extracts the data from these source systems, links it together, and creates a single source of truth. This can be used as a basis to create machine-specific, multilingual catalogs via drag and drop—one data pool for all output media.

3D CAD data can be used straight away, without the need for manual processing.

USE CASE: OFFLINE AVAILIBILITY

 

No Wi-Fi? No problem!

Service technicians often work in environments without internet access, such as mines, engine rooms on ships, offshore installations, or hospitals.

Using the offline function, technicians can download the relevant information in advance and have full offline access to spare parts catalogs, parts identification, and the shopping cart. None of our competitors offer this offline capability for spare parts catalogs.

No misdiagnoses due to missing information, no repeat calls, and reliable service even in remote locations.

How IQ Parts Catalog works in practice.

Whether it’s fault resolution, maintenance, overhaul, or retrofitting,
IQ Parts Catalog supports your team in any service scenario.

Fault resolution and repair

Your machine is out of action. The technician visually identifies the defective part, orders it right away, and resolves the fault during the first callout. This higher first-time fix rate reduces downtimes and saves on production and repair costs.

Maintenance and inspection

Technicians prepare for the service case using the machine-specific catalog and have all the parts they need with them at the first visit. When used in combination with IQ Activities Guide, the entire maintenance process is covered.

Overhaul and refurbishment

Complete parts lists for comprehensive machine overhauls. The catalog shows all assemblies with variants and historical statuses so that nothing is forgotten.

 

Retrofit and modernization

Which part is currently state of the art? The catalog shows substitutions and more powerful alternatives, such as a higher-performance pump as a replacement for the original part.

 

IQ Parts Catalog. A game-changer for any team.

IQ Parts Catalog spans three different areas: faster parts search for users,
more efficient catalog maintenance for managers, and measurable
results for decision-makers.

Peter
Service Manager

 


“Wants to improve the efficiency of his service team and reduce the time spent on each service case.”

If technicians no longer have to spend hours searching for the right part, they can complete more jobs per day. At the same time, it helps to address the skills shortage: expertise remains in the system, reducing training time.

✓ Higher productivity for your team

✓ Faster mean time to repair

✓ Higher first-time fix rate

Pascal
Aftersales Manager

 


“Wants to generate more revenue from spare parts business and prevent customers from switching to third-party providers.”

If your ordering process is too cumbersome, customers will order elsewhere.

✓ Lower costs thanks to fewer support queries

✓ Increased revenue through easier self-service

✓ New revenue streams, such as machine-specific premium catalogs
 

Tobias
Spare Parts Manager

 


“Has to collate data from ERP, PLM, CAD, and DMS and use it to create catalogs for various target groups, machines, and languages.”

This is currently a manual task that takes weeks.

✓ Create and update catalogs automatically

✓ Use 3D CAD data directly without needing to manually prepare expensive 2D drawings

 

 

Four application areas. One solution.

IQ Parts Catalog integrates into existing service structures and
provides access to the relevant spare parts information.

Self-service portal
 

Customers and technicians can find spare parts themselves and order around the clock, without having to contact the support team.
 

Spare parts catalog
 

Machine-specific catalogs with visual navigation via interactive 2D drawings and 3D models, always up to date and parts available for order directly.

Service information system

All service-related information in one place, including spare parts, documentation, and service workflows.
 

Customer portal
 

A role-based portal for your customers with access to the machine-specific spare parts catalog, order history, and direct ordering.

IQ for Parts consists of specialized apps.

APP

IQ Parts Catalog

The interactive digital spare parts catalog for service technicians and customers. Visually navigable and machine-specific with direct ordering.

  • Visual identification via interactive 2D drawings and 3D models with 3DPartsView
     
  • Navigation through the product’s assembly structure
     
  • Machine-specific filtering via serial number
     
  • AI Assistant with faceted search and bidirectional linking
     
  • Parts list: compile all parts with a single click
     
  • Integrated shopping cart for direct ordering
     
  • Offline access via the Companion app
     
  • 24/7 access from any device

APP

IQ Parts Editor

The tool for catalog managers to create, manage, and publish spare parts catalogs. Fully and partially automated from a central data pool.

  • Single-source publication: one data pool for all media
     
  • WYSIWYG preview before publication
     
  • Automatic updates if changes are made to the source data
     
  • Integration of ERP, PLM, ECAD, CMS, DMS via standard interfaces
     
  • Machine-specific and multilingual catalogs at the click of a button
     
  • 3D CAD data can be used right away and exploded drawings generated automatically



     

Why not use a PDF catalog, SharePoint, or an Excel list?

PDF catalogs have had their day.
They are no longer sufficient to meet the requirements of modern service organizations.

Criterion PDF / Excel / SharePoint IQ Parts Catalog and IQ Parts Editor
Machine-specific in one system X
Spare parts can be ordered directly X
Always up to date X
Interactive identification via 3D models X ✓ Movable with contour highlighting
Bidirectional linking between drawing and parts list X
Offline-compatible Static file only ✓ Fully interactive
AI spare parts identification via photo X

Integrated AI.

AI parts identification

Identify spare parts by photo. AI automatically identifies the part and provides the correct catalog information.

AI Assistant

Users ask questions in natural language and receive answers directly from their own machinery documentation. RAG-based with its own database, no open internet access, no hallucinations. Every answer includes a source reference. Context-specific according to machine, variant, and user role.

Your return on investment. Invest smart and profit fast.

50 %

reduction in incorrect orders thanks
to machine-specific catalogs and
visual identification

 

60 %

fewer support queries thanks
to self-service access for
technicians and customers

30 %

increase in aftersales revenue
thanks to simplified ordering and
modern self-service portals

367 %

increase in catalog production
effectiveness thanks to automated
processes

 

40 %

lower costs for the creation
of spare parts catalogs

280 h

saved per year thanks to the
use of 3D design data for
catalog creation

IQ for Parts is part of the overarching Quanos IQ Platform.

The Quanos IQ Platform is a central cloud platform with a common data layer and integrated AI that combines documentation, spare parts, and service in a single system. As a result, every additional app makes the other apps more valuable.

IQ for Parts is not a standalone product, but rather the overarching category including the two apps—IQ Parts Catalog and IQ Parts Editor.

✓ One login for all apps and roles

✓ EU hosting, ISO 27001, GDPR-compliant

✓ One database, no duplication

✓ Scales as new apps are added

Frequently asked questions

PDF catalogs have been reliable companions for technicians and service teams for many years. But requirements are changing: modern catalogs have to cover more variants and more complex machines and serve customers that are used to fast, digital service. PDF catalogs are not structurally able to do this. They are not machine-specific, quickly become obsolete, and do not offer an ordering function. IQ Parts Catalog solves this problem with a digital, machine-specific catalog that is always up to date. Users navigate through the catalog visually or using intelligent search functions and can order parts in just three clicks.

Yes. All data processed using IQ Parts Catalog and on the Quanos IQ Platform is hosted in compliance with the GDPR on servers within the EU. Furthermore, Quanos information security processes are ISO 27001-certified and are regularly audited by an independent body.

For deployments in mines, on ships, or in offshore installations, etc. certain content can also be used offline. To do this, technicians just need to download the relevant content for their assignment in advance.

In most companies, service and spare parts data is spread across multiple systems, such as ERP, CAD systems, and DMS. IQ Parts Catalog synchronizes data from different source systems and combines it in one uniform database. Creators can easily compile catalogs via drag and drop, and technicians can switch seamlessly between spare parts, service workflows, and documentation.

Arrange a consultation with a live demo.

Contact us and we’ll get back to you promptly. Arrange an individual consultation including a live demo and see firsthand how IQ Parts Catalog can transform your spare parts process into an effective tool.

Join more than 1400 companies that already rely on Quanos.