Our guide for Aftersales Service

Is it a “screwdriver” or a “turn screw”? Having different terms for the same thing is confusing for readers and could eve…

Editorial guide, style guide, documentation guideline – almost every team of technical writers has one or more documents …

Proofreading is one of the sticking points in any publication process. It comes at the end of the process chain, at a poi…

From digital product passports and the right to repair to artificial intelligence – countless legal changes are currently…

Standards for plain language have been in the works in Germany and at the international level since 2019. Dr. Markus Nick…

Agile development processes have been state of the art in the software industry for some years. But what does this actual…

Let us start by saying that you can never tell from the outside which standards will be of relevance to a technical writi…

Most technical writers agree that variants are one of the biggest challenges in technical authoring. But where do these v…

This blog article is only available in German.

“The support team just called. The latest issues of the maintenance manuals still contain old component names. It’s resul…