Finding the right spare part at the right moment can be decisive when it comes to meeting company objectives. Ensure smooth processes for your customers by offering interactive spare parts catalogs that make finding spare parts a breeze for service technicians.
Searching for spare parts takes ever longer as the complexity of machines increases
Mistakes made when identifying parts reduce the productivity of technicians and support teams
Information about machines spread out over several systems slows technicians down
Without a ‘single source of truth’, service technicians are forced to work with out-of-date or incorrect data
Missing information about machines that were purchased via third parties makes identification difficult
Identification of parts requires expert knowledge, which service technicians have to laboriously gather in some cases
Confusion about parts prompts unnecessary queries to the manufacturer and the service hotline
Limited access to information about spare parts when on the go costs service technicians time
Problems identifying spare parts put processes and customer satisfaction in jeopardy
A digital spare parts catalog puts an end to laborious searches for the right part and improves identification of spare parts.
Digital spare parts catalogs bring your entire spare parts eco system from the world of paper into the digital world.
Instead of having to pore over paper catalogs, service technicians and maintenance staff can simply look at their smartphone, laptop, or tablet. There they will find a central source of information, where
With a digital spare parts catalog, suppliers of spare parts are able to reduce incorrect orders due to misidentification by 20% on average.
The use of digital spare parts catalogs
If you want to save your service staff and your customers’ technicians time when searching for spare parts, then Quanos SIS.one is the key.
Quanos SIS.one software helps you to create spare parts catalogs and service information systems with ease. The end result is a central system for identifying spare parts.
Save yourself and your customers valuable time and resources when identifying the right service information. Find out how your users can get answers to their spare parts queries more quickly and the role that the Quanos SIS.one spare parts catalog system plays.
Take a look for yourself at the advantages of the software and the future of spare part identification. Put yourself in the service technician’s shoes and try our online demo to see just how easy it is to identify and order spare parts with Quanos SIS.one.
