- Industry Trends
The core task of technical documentation is to enable the safe and complete use of a product. If you are thinking of user manuals, you are of course right. But technical documentation is much more.
The time of major new investments is over, now maintenance and repair are moving into focus. Digitised after-sales service raises sales potential and compensates for the decline in orders in mechanical engineering - the key to this lies in the digital spare parts catalogue.
Aftersales & service are synonymous with technical support for customers. For many companies in the mechanical and plant engineering industry, they are the foundation for economic success. Service margins are often higher than those for the company’s primary activities. Competition in the primary market is increasing. At the same time, technological differences between competitors are becoming more marginal.
Our passion for Smart Information motivates 270 employees in software development and customer projects every day. For more than 25 years, innovative, successful and sustainable solutions have been created together with our more than 1,000 customers. We burn for what we do, live our passion for smart information in customer projects and give our best every day, true to our guiding principle "Passion for smart information".
In all our software products, projects and ideas, we have one big goal in mind: helping people understand machines. And this understanding goes far beyond producing a simple operating manual or pushing the right buttons. We want our customers to be able to query the status quo of an individual machine or system at any time and from anywhere - and from exactly THIS machine.
For over 25 years, more than 1,000 customers worldwide have placed their trust in Quanos' innovative, successful and sustainable products and solutions for after-sales service and technical documentation. In addition to the strategic importance for the creation of value at the customer, our customers appreciate our passion for the specific issues, our creativity for solutions and our innovations in product form at Quanos.
Leading water treatment company
Water dispenser in use in switzerland
Employees in Switzerland
Solution competence for the wood, metal and plastics processing industry
Service orders per year
Mio. € Revenue in 2020
Active Machines in the field
Leading international manufacturer of high-quality product systems & components for trucks, buses and co.
Spare parts and service stations worldwide
Translations in 14 languages
different part lists
Leading specialist for linings, plant engineering and tiles - since 1908
Leading technology company for innovative solutions
bn. people every day
Leading global premium supplier of pumps and pump systems
World market leader in heavy-duty and special transport vehicles
Mio. € Revenue
Market and technology leader in solutions for fully automatic wire processing
countries with sales and service support
Leading provider of individual solutions for water treatment
spare parts catalogues in use
Mio. € revenue
Swiss premium supplier of sewing and embroidery systems
Mio. CHF revenue
The world's leading supplier of surface technologies
Billions $ revenue
Only those who know their customers' everyday lives and their challenges, large and small, can develop and further optimise well thought-out solutions. At Quanos, we have a whole team of professionals at our disposal for this purpose. And they are happy to share their expert knowledge and experience: regularly at various events such as conferences or webinars, but also in our blog and in our media library, where you can download all content free of charge.
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