Offer service professionals digital, central, and networked technical documentation and lead them more quickly to the information they are looking for. With digital information twins, you bring greater efficiency to your technical documentation, and get back to concentrating on what matters: relevant content to convey complex information clearly and comprehensibly.
Due to digitalization and globalization, technical writing has a key role to play these days. At the same time, it must keep developing in its own right, to meet the requirements of its demanding target groups.
Technical writers do more than just convey knowledge: they are service providers who have the responsibility of conveying complex information correctly and comprehensibly.
By delivering efficient documentation, they aim to save users time, without giving themselves more work to do in preparing information. To achieve this, they face major challenges.
Technical documentation must:
Content delivery systems already help technical writers with many of these challenges. But particularly when it comes to networking information, they soon reach their limits, requiring plenty of manual interventions and rework.
A digital information twin applies the benefits of content delivery systems to a networked, digital environment enhanced with intelligent functions. This enables you to make technical documentation available in digital formats and to increase user satisfaction.
A digital information twin (DIT) stores technical information and service information about a product, machine, or plant. The DIT forms a central data platform that bundles and synchronizes information.
The result is an integrated information management system that helps service engineers be more productive. Technical writers also get a connected content delivery system that goes beyond the conventional content delivery principle.
A DIT brings various efficiency benefits to the day-to-day work of technical writers, and to all those accustomed to working with technical documentation:
Benefit from a connected content delivery system and combine technical information and data to a digital twin. Everything you need is in Quanos InfoTwin.
Along with cleverly designed functions, the intuitive user interface of Quanos InfoTwin makes the work of technical writers easier – around the world, around the clock, and on any device.
Quanos InfoTwin is
Quanos InfoTwin combines information from different data sources, and makes it available over an intuitive interface. Find out what this means in detail for the quality of your technical documentation.
With DIT from Quanos, productivity is boosted for you and your users. The cloud-based Quanos InfoTwin is available around the world and around the clock on any device – no matter whether the user is working at a customer’s plant directly on site, or looking for information in the office.
Quanos InfoTwin has been developed for aftersales & service, and networks information from technical documentation, spare parts management, and other sources.
The platform offers different capabilities for different stakeholders. The “Documentation & Knowledge” capability is provided specifically for technical writers. This enables you to process information in a new way:
Quanos InfoTwin networks information from technical documentation, spare parts management systems, and other sources. Get to know the capabilities for increasing productivity and efficiency offered as standard by Quanos InfoTwin.
By combining technical documentation and Quanos InfoTwin, create new services and increase your turnover with modern business models. The following examples are just the start – your options are endless: