Our guide for after-sales service

Subject of After sales service

  • Trends (15)
  • Increase efficiency in service (48)
  • 3D spare parts catalog (6)
  • Digital Information Twin (10)
  • Networking service information (45)
  • Documentation (7)
  • E-commerce (10)
  • Creating spare parts catalogs (26)
  • Tools and technology (64)
  • Identifying spare parts (26)
  • Ordering spare parts (31)
  • Selling spare parts (17)
  • Product news (2)
  • Manufacturers (1)
  • Spare parts catalogue (1)

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The Top 5 Trends in Aftersales Service in 2023

Stagnant supply chains, rising energy costs and inflation - 2022 was a challenging year for consumers and industry. At le…

 

Service 4.0: How Do Manufacturers Successfully Manage the Service Transformation?

Service 4.0 has long since ceased to be a buzzword and is now a must for machine and plant manufacturers. How do manufact…

 

Self-Service in the Spare Parts Business: Boosting Stagnating Sales

Today, companies must not let any revenue opportunity go to waste. Valuable potential for additional revenue lies in the …

 

Cloud Platform for Mechanical Engineering: A Central Location for Aftersales and Service

To optimize internal processes, more and more machine and plant manufacturers are switching to software solutions in the …

 

Smart Services: Mechanical Engineering Companies as Service Providers

Today, machine and plant manufacturers can no longer stabilize their sales with high-quality products alone. They face th…

 

Upgrade from 2D to 3D Data in After-Sales: Too Expensive to Be True?

3D data not only simplifies the daily work of engineers, it also offers advantages for after-sales. But in many companies…

 

E-mobility - Part 3: Spare parts management in electric fleets

Electromobility is finally picking up speed. In the private sector, but also for companies and municipalities, this opens…

 

E-Mobility - Part 2: Electric Fleet for Municipalities

In Part 1 of this series of articles, we examined the status quo of electromobility in Germany. We also looked at the iss…

 

E-mobility - Part 1: Challenge for fleet management

The transportation sector is electrified: Because climate targets are becoming stricter, the topic of e-mobility is gaini…

 

Collaboration Part 3: Strategies for networked aftersales knowledge

Today, companies in the mechanical and plant engineering sector are not only fighting a "war for talent" - now they are a…