Our guide for
Aftersales Service

Trends do not follow any chronological order. Nevertheless, the start of the new year is a good opportunity for aftersale…

Your situation may well be the same as that currently affecting many companies: The organization of service teams is beco…

Customer service KPIs help aftersales teams keep a closer eye on their goals. In this article, you can find out which cus…

The aviation industry is aiming to become more efficient and more sustainable. The first step will be to resolve maintena…

Business with new rail vehicles is losing momentum. That's why representatives of the rail industry must now put all thei…

Without commercial vehicles, freight traffic comes to a standstill. To keep it rolling, vans, trucks and other vehicles m…

The construction equipment industry is heading for a period of weak sales. Customers prefer to rent rather than buy const…

In the complex and technology-driven world of engineering, service planning is a critical factor that makes a significant…

The spare parts business promises high margins and stable sales for machine manufacturers. However, third-party suppliers…

In the blog post "AI in Mechanical Engineering: Why Companies Have Nothing to Fear", we looked at the benefits that artif…