Our guide for Aftersales Service

When machines break down unexpectedly, companies suffer massive financial losses. However, many manufacturers are unaware…

Would you like to access spare parts catalog data from Quanos SIS.one in a portal, app or other system? This is made poss…

Netflix has made streaming the standard in the entertainment sector and now it’s starting to catch on among industrial en…

Your situation may well be the same as that currently affecting many companies: The organization of service teams is beco…

Customer service KPIs help aftersales teams keep a closer eye on their goals. In this article, you can find out which cus…

The construction equipment industry is heading for a period of weak sales. Customers prefer to rent rather than buy const…

The spare parts business promises high margins and stable sales for machine manufacturers. However, third-party suppliers…

Artificial intelligence can be used in many different ways in mechanical engineering and enhances overall competitiveness…

Genuine added value or temporary hype? Opinions differ on the subject of artificial intelligence. Read this article to fi…

Digitalization is the defining factor in most companies' strategies. But surprisingly enough, many overlook an aspect tha…