Quanos InfoTwin offers manufacturers and operators of machines and plants valuable insights regarding the status of their assets, and a central database for aftersales & service. The software links expertise from the technical documentation department with spare parts information systems for the first time. As a standardized cloud solution for aftersales & service, the out-of-the-box solution is ready to use immediately with the possibility of modular expansion. Quanos InfoTwin is easy to use and links all relevant information for the aftersales & service process with a digital information twin, thus creating the basis for new business models and smart services.
„With InfoTwin, an information source has been created that can simplify the work not only of the customer, but also of the fitter or service technician, for example. Whether it's spare parts or maintenance work for the customer and service technician, or assembly or transport of the machine for the fitter, the bundled and filterable information means that many can benefit from the information provided by the InfoTwin at the same time.“
MINDA Industrieanlagen GmbH Lena Bredemeier | Technical Editor
„It was a great feeling when the system displayed the right images for the product on the first try. The Quanos InfoTwin is easy to use and allows for quick successes; existing BOMs can be quickly integrated and linked with the other data to form a catalog structure. In documentation we use Schema ST4, this data can also be integrated into InfoTwin without much effort.“
WILO SE Holger Danielzik | Spare Parts Documentation
Quanos InfoTwin is the result of our experience from more than 11,000 client projects conveniently packaged in a new, future-proof cloud solution. The software offers manufacturers and operators of machines and plant valuable insights regarding the status of their assets and a central database for aftersales & service.
The standard solution in the cloud
Quanos InfoTwin consolidates disparate information to form a digital information twin, thus managing product- and situation-specific knowledge. Spare parts information and technical documentation are used as the basis for continuous and modular enhancement of both database and functionality with minimum effort required.
Smart networking and provision in a single software package
Take your technical documentation to the next level with Quanos InfoTwin. Make your technical documentation available in the Quanos InfoTwin in the cloud from anywhere. On top, Quanos InfoTwin also connects tech doc content with that from Service and Aftersales, so that your service processes run as smoothly as possible.
Your Digital Information Twin paves the way for Industry 4.0 in your company as well.
We take care of the operation and security of the cloud solution, thus enabling easy access with no IT investment for you and your customers.
Take advantage of packaged solutions
Quanos InfoTwin supports you in the creation of digital information twins for your machines and plant. Smart networking and transparent provision of all relevant information enables new business models and value-added services (smart services) to be set up on a sound basis of knowledge.
Paves the way for new business models for customers and their customers
The cloud service means that Quanos InfoTwin is available around the world and around the clock on any device.
Quanos InfoTwin connects with the widest variety of data sources, thus constantly providing context-relevant and additional information.
Searches with Quanos InfoTwin find the right answers. Thanks to the smart search, the right information can be found quickly and easily, even in the largest of databases.
The service wizard provides information on upcoming tasks, gives an overview of the spare parts and tools required, and guides the user through all the necessary steps.
Tap into additional sales potential with Quanos InfoTwin
Quanos InfoTwin gives customers direct access to the right spare parts and consumable parts, including details on availability, lead times, and costs, all of which exploits additional sources of income.
Interactive 2D drawings and 3D models enable identification of the right spare part, and avoid costly incorrect orders.
Create a summary of all spare parts required with a single click. An interface enables the spare parts to be transferred directly to a shop system for the order process.
Smart information enables smart services and new business models
Quanos InfoTwin opens up new business opportunities based on analytical information on the respective assets (MIF, fleet, etc.).
The modular SaaS model enables the addition of flexible new functions and services. This means customers can also be offered additional services and information at the same time.
The TwinAPI enables all information to be integrated in separate apps and portals.
Share the latest service documentation to suit the relevant target group. Information is thus prepared, as appropriate, for each addressee and also enables monetization of chargeable content.
Lead the way and optimize competitive capacity & service KPIs
All necessary information is available around the clock. Smart processes and transparent information improve response times, reduce processing times, shorten downtimes, significantly increase the first-time-fix rate (FTF), and help avoid errors.
Greater competitive capacity thanks to customer-centered services based on clear service information. The intuitive web interface and information tailored to suit the user means that your customers will find the right solution quickly and easily.
Package all your service expertise into a single platform! This makes it quicker for new staff to learn and easier to give all staff all the knowledge they need.
Service promise
Quality hosting
