Quanos InfoTwin

Smart networking of aftersales & service with technical documentation

 

Quanos InfoTwin creates the digital twin for aftersales & service. The modular cloud solution easily and intelligently networks information from technical documentation, spare parts management, and other sources.

 

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Connected Content Delivery
central, digital, networked


Increase
service productivity

Can be used straightaway:
tried-and-tested solutions

Increase aftersales turnover:
basis for smart services

Quanos InfoTwin

Digital twin for the networking and provision of information

The modular cloud solution ensures the intelligent networking and provision of product documentation, spare parts and service information – and in so doing helps you find what you've been looking for: the right spare part, the right service instructions, or information on consumables that will soon be required. Quanos InfoTwin provides the content you need for efficient aftersales & service processes.

As a manufacturer and operator of machines and plants, you gain valuable insights regarding the status of your assets, as well as a central database for aftersales & service. As a standardized out-of-the-box solution, Quanos InfoTwin is ready to use immediately, with the possibility of modular expansion. Easy to operate, the cloud solution links all relevant information for the aftersales & service process to a digital information twin. It thus effortlessly creates the basis for new business models and smart services.

lnfoTwin capabilities InfoTwin integrations

Quanos InfoTwin in a nutshell​

  • Based on experience from over 1,100 customer projects
  • No need for your own IT resources
  • Cloud-native: no installation required, software can be used straight from your browser
  • Always the latest features and updates at regular intervals
  • Highly scalable and future-proof thanks to modularity

  • Standard software for a quick start and easy operation
  • Easy access to quickly tap into initial efficiency potentials
  • Easy (automatic) connection of data from various sources systems with no IT costs
  • Low risk and no commitment, thanks to SaaS functionality
  • Modular yet easy to expand at any time
  • Access to tried-and-tested & packaged modules based on years of experience
  • Benefit from reliable data structures, processes, and functionalities for information management

  • Based on experience from over 1,100 customer projects
  • No need for your own IT resources
  • Cloud-native: no installation required, software can be used straight from your browser
  • Always the latest features and updates at regular intervals
  • Highly scalable and future-proof thanks to modularity

  • Provision of all the necessary aftersales and service information - worldwide availability 24/7 for all users via a browser
  • Additional income through digital value-added services, e.g., through data provision via the TwinAPI
  • New business and accounting models (SaaS, subscription, etc.) based on analytical information on assets
Güdel Group AG
„The plan to set up a single source of documentation was a complete success and we were able to move past the data silos and the inefficiencies that came with them. The QR code on their Güdel product provides our customers with a direct, digital means of accessing the technical documentation.“

Güdel Group AG Jürgen Stitz, Documentation Manager, Güdel AG

MINDA Industrieanlagen GmbH
„With InfoTwin, an information source has been created that can simplify the work not only of the customer, but also of the fitter or service technician, for example. Whether it's spare parts or maintenance work for the customer and service technician, or assembly or transport of the machine for the fitter, the bundled and filterable information means that many can benefit from the information provided by the InfoTwin at the same time.“

MINDA Industrieanlagen GmbH Lena Bredemeier | Technical Editor

WILO SE
„It was a great feeling when the system displayed the right images for the product on the first try. The Quanos InfoTwin is easy to use and allows for quick successes; existing BOMs can be quickly integrated and linked with the other data to form a catalog structure. In documentation we use Schema ST4, this data can also be integrated into InfoTwin without much effort.“

WILO SE Holger Danielzik | Spare Parts Documentation

Quanos InfoTwin – the solution for your individual use case​

Provide digital, central, and networked technical documentation

  • Share documentation and further product information via the same tool
  • Related information automatically networked

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Increase aftersales & service turnover
 

  • Open up new business opportunities
  • Offer additional services for your customers
     

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Increase service productivity and customer satisfaction

  • Service excellence made easy
  • Efficient processes for a higher first-time-fix rate

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Carry out efficient maintenance, repairs, and modifications

  • 24/7 access to all information related to service work
  • Step-by-step instructions for easy knowledge transfer

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Numerous advantages for aftersales & service with Quanos InfoTwin

Cloud solution
for aftersales

ready to use immediately & basis for smart services

Service activities

step-by-step assistance for your service activities

Networking of
smart information

higher first-time-fix rate thanks to fast & reliable identification

Documentation &
Knowledge

content delivery – all product information networked at all times

Increase in
aftersales business

self-service portal
for your customers

Spare parts
 

networked, visual spare parts information

Start transforming your aftersales & service processes now