PARTS-PUBLISHER

Since 2000, Docware GmbH has developed and established PARTS-PUBLISHER, an innovative software for digital spare parts catalogs and service information systems. The software allows customers to create and publish their own catalogs, and to identify and sell spare parts quickly and easily. More than 400 customers from the mechanical and plant engineering industry are successfully using PARTS-PUBLISHER.

Manufacturers and operators of machines, plants and equipment are able to import all their service-relevant information such as BOMs, documentation or 2D or 3D graphics into PARTS-PUBLISHER - regardless of which inventory system is used. In this way, they create a data pool that can be edited at any time and reused as often as required. The result is a service information system with a 360° service view of the machines and systems. All information is structured, linked and digitally processed. Thanks to the intuitive user interface, service technicians, customers or distributors can now quickly and easily access all maintenance-relevant information and directly place spare parts orders. Incorrect orders, downtimes and tedious spare parts searches are thus a thing of the past.

Since the beginning of 2020, the two leading providers of software and digital spare parts catalogs and service information systems—Docware and TID Informatik GmbH—have joined forces on the market. The merger to create Quanos Service Solutions has enhanced the pair of companies’ services as well, with PARTS-PUBLISHER and CATALOGcreator® now forming part of the Quanos SIS.one range.

This move offers great advantages for you, whether you’re a new or existing customer.

Quanos SIS.one—the dedicated service tool

The on-premise software for the easy preparation of spare parts catalogs and service information systems integrates, consolidates, and links service-relevant data and makes the data available 24/7 via a user-friendly interface. The result is an information system for service teams that improves efficiency and quality, lowers costs, and speeds up processes.