Our guide for Aftersales Service

Companies are not embarking on digitization and the introduction of a digital twin because it is the latest trend. They d…

Aftersales and technical documentation are often considered separately. But there is more overlap than many companies thi…

Service 4.0 has long since ceased to be a buzzword and is now a must for machine and plant manufacturers. How do manufact…

Today, companies must not let any revenue opportunity go to waste. Valuable potential for additional revenue lies in the …

To optimize internal processes, many machinery and plant manufacturers have made the shift toward cloud-based software so…

3D data not only simplifies the daily work of engineers, it also offers advantages for after-sales. But in many companies…

When long-serving employees leave a company, the loss is often twofold as they take valuable experience and product knowl…

Digitalization, the shortage of skilled workers, working from home — the transformation of the working world is in full s…

Knowledge is power - but what happens when, due to demographic change and a shortage of skilled workers, less and less kn…

Many machine manufacturers are currently contending with falling demand, cost pressures, and tough competition. At the sa…