Our guide for
Aftersales Service

Your company's product portfolio is high-quality and complex - and that's exactly what you want to convey to your custome…

Do you work for a manufacturing company or operate machines, plants or vehicle fleets? If so, you are probably familiar w…

After sales service is becoming an important strategic success factor in industrial companies. Due to the long service li…

In the case of investment-intensive goods, the after-sales department usually makes a significant contribution to revenue…

Have you already heard of Digital Information Twin? "Digital Information Twin" or "DIT" is an important buzzword and one …

Maintenance managers face a variety of challenges. Increasingly complex machines and systems, a lack of skilled workers w…

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Online purchase of spare parts made easy: The product highlight of the year, the CATALOGcreator® – B2B webshop, offers a …

In many areas of life, the advantages of digitization are obvious. However, the customer service of machine and plant man…

One thing is certain, no matter whether your company manufactures machines and offers spare parts and maintenance kits to…