Our guide for Aftersales Service

AI-based technologies and automations are revolutionizing many business areas. However, the designs, maturity and range o…

Both service technicians from machine, plant, vehicle or equipment manufacturing companies and maintenance technicians fr…

In the previous stages of the maintenance pyramid, maintenance tended to be centered on individual parts or assemblies - …

In our series "Smart Information: Data makes maintenance intelligent ", we look at each evolutionary stage of the mainten…

In our blog series "Smart Information: Data makes maintenance intelligent", we look at each evolutionary stage of the mai…

A revolution is taking place in the field of maintenance, repair, and service: with the feedback that IoT technologies en…

From installation and maintenance to troubleshooting: The year 2020 in particular has shown that these services are also …

Today the aftersales service business is already an important strategic business area for machine and plant manufacturers…

It is important that service knowledge is always available. With increasingly complex machines and different sources of i…

Manufacturers of machines, plants and devices face a variety of challenges: Business models are changing sustainably due …