After sales service

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The Platform Economy Is Inevitable in Machine Construction

Digitalization was just the beginning - the future belongs to platforms. B2C providers are the pioneers, and machine and …

[Translate to Englisch:] Customer Experience im Maschinenbau  

Customer Experience in the Machinery Industry: Advantages and Strategies

How good is your customer experience? In this blog, you’ll find out what role a positive customer experience plays in mec…

 

The Costs of Machine Downtimes and how to reduce them

When machines break down unexpectedly, companies suffer massive financial losses. However, many manufacturers are unaware…

 

Unlocking Potentials: 7 Steps to Enhance Efficiency in After-Sales

Your situation may well be the same as that currently affecting many companies: The organization of service teams is beco…