From CapEx to OpEx Part 4: New Business Models - Efficient Services

Digitalization, IoT, and global networking - these three trends allow for the complete transformation of business models. In many cases, customers aren’t buying what they actually need, but instead they are purchasing a tool that allows them to obtain the thing they want. For example, the customer doesn’t need a compressor - what they need is compressed air. The compressor requires space, energy, and maintenance, and necessitates a high initial investment which takes years to offset and ties up capital.