Smart services from the service cloud
The best way for small and large companies not to miss the opportunity and get into the smart services business early is to deploy a "service cloud." This refers to a service platform that not only serves to optimize the company's own processes, but also attracts new customers and retains existing ones.
At Quanos, this service cloud is called Quanos InfoTwin. The modular cloud solution supports small and large machine and plant manufacturers in bundling their information in after-sales and service and generating added value from it. This includes insights around the condition of their assets and a central database that enables smart services. The solution is ready for immediate use and modularly expandable.
Since Quanos InfoTwin is easy to use and integrates seamlessly into existing software solutions, it can be used without lengthy training processes, even in times of a shortage of skilled workers. In the cloud platform, digital information twins of machines and plants are created, which offer manufacturers many advantages:
Companies can provide their customers with relevant after-sales and service information via an appealing web interface.
Information for manufacturers and operators is available 24/7 and anywhere in the world via the browser.
New business and billing models such as Equipment as a Service can be implemented faster and easier based on analytical information about assets.
Stay tuned and read on: Click here for Part 3 of our three-part blog series on the Quanos InfoTwin.