As the job profile becomes more differentiated, employees' knowledge will also focus on certain aspects. For the other areas in which the employee is less well versed, he or she needs a way to obtain information quickly and efficiently. The basis for this is service information systems and documentation that is up-to-date at all times and individually adapted to the customer and his equipment.
Quanos SIS.one, our software for digital spare parts catalogs, service information systems (SIS) and service portals provides everything you need as a manufacturer and operator of machinery and equipment to digitalize and optimize your after sales service. Quanos SIS.one enables you to consolidate all relevant service information on your machines and plants from the source systems, link them, and make them available to every user via a user-friendly interface, regardless of whether they are maintenance staff, service technicians, support staff or your customers themselves.
In this way, your service technicians have access to machine- and customer-specific, up-to-date information at all times. As a result, they need less knowledge, but are informed on site at the appropriate time about required spare and wear parts, repair, and maintenance instructions, as well as maintenance measures, adjustments, and modernizations that have already been carried out.