Repair, maintenance, servicing

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  • Selling spare parts (22)
  • E-commerce (12)
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  • Product news (10)
  • Digital Information Twin (14)
  • Increase efficiency in service (61)
  • Identifying spare parts (36)
  • 3D spare parts catalog (8)
  • Creating spare parts catalogs (30)
  • Ordering spare parts (31)
  • AI technology (2)
  • Documentation (14)
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The Platform Economy Is Inevitable in Machine Construction

Digitalization was just the beginning - the future belongs to platforms. B2C providers are the pioneers, and machine and …

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Machinery Retrofitting: Upgrade, Don’t Scrap

Every department of a machine manufacturer can make an important contribution to the company’s sustainability. In the are…

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Intelligent Instead of Just Digital: Smart Information in Aftersales & Service

Are your colleagues in other departments already benefiting from aftersales data? If not, it's time to act! This is your …

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[Translate to Englisch:] Customer Experience im Maschinenbau  

Customer Experience in the Machinery Industry: Advantages and Strategies

How good is your customer experience? In this blog, you’ll find out what role a positive customer experience plays in mec…

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The Five Key Trends in Aftersales Customer Service in 2024

Trends do not follow any chronological order. Nevertheless, the start of the new year is a good opportunity for aftersale…

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AI in Mechanical Engineering: This Is How Companies Approach It

In the blog post "AI in Mechanical Engineering: Why Companies Have Nothing to Fear", we looked at the benefits that artif…

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AI in Mechanical Engineering: Why Companies Have Nothing to Fear

Genuine added value or temporary hype? Opinions differ on the subject of artificial intelligence. Read this article to fi…

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Smart Farming: Benefits for Farmers and Agricultural Machinery Manufacturers

When it comes to agriculture, few people think of drones and artificial intelligence. Yet modern technology for agricultu…

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Service 4.0: How Do Manufacturers Successfully Manage the Service Transformation?

Service 4.0 has long since ceased to be a buzzword and is now a must for machine and plant manufacturers. How do manufact…

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What You Should Know About Industry 4.0

Industry 4.0 is the German strategic initiative to take up a pioneering role in industrial IT which is currently revoluti…

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