Our guide for
technical documentation

Technical writing plays an underestimated role in many companies—with teams often working in isolation and restricted to …

Making new professional contacts not only works at congresses, but also in the digital space. With the new Smart Informat…

Last year, artificial intelligence reached a level of maturity where it was ready to use. Together with content delivery,…

Technical writing teams often complain that hardly anyone notices their department and they feel marginalized within the …

Are you sick of hearing the word ‘vision’ being bandied about everywhere? Nowadays it often comes across as a clichéd man…

Technical writers working in plant engineering know all too well that a company's own documentation presents a challenge,…

The new version of the Construction Products Regulation (CPR) is currently causing some uncertainty among manufacturers. …

Admittedly, we don't have a crystal ball, so we can't predict in detail what the content management system of the future …

A lot has happened in recent years at Quanos. The merger of Quanos Content Solutions and Quanos Service Solutions has all…

To create a web CMS, is it enough to simply recreate all the features of a professional CMS for technical authoring in ex…

Agile development processes have been state of the art in the software industry for some years. But what does this actual…

Gerhard Glatz and Lara Kraegel are technical writers at Dokuschmiede, a service provider for technical communication and …

OK, so you obviously know perfectly well how to write “single source”. However, what many people aren't aware of is that …

Bühler goes back a long way – to 1860 to be precise, the year the company was founded in Uzwil in Switzerland. Today, Büh…

Single source is a buzz-phrase that we hear time and time again in technical writing. Its meaning seems pretty obvious at…

Artificial intelligence is already widespread in technical documentation these days. In this interview with Fabienne Lang…

In principle, there's nothing wrong with PDF… It's a great format; it's relatively secure and fairly flexible. It offers …

We recently considered whether 3D models were useful for technical writers. Since there is a lot to be said for three-dim…

3D models in manuals. Have you ever wondered whether this is really necessary? On the other hand, the 3D data from R&D al…

Product information in one central location, either internally or externally – it has long been the aim of many technical…

Metadata is one of the most useful tools for content management and content delivery. Among its many benefits, it allows …

Be honest… Are you delivering content yet? Universities are teaching courses about it, it regularly comes up at the tekom…

Let’s consider the why question for a moment. After all, sometimes it’s not a bad idea to go back to basics. What actuall…

Many people are sick and tired of all the non-stop chatter about digitalisation, of Industry 4.0 and smart information. I…

Content delivery is a hot topic in the field of technical writing. While most technical writers are quick to recognise th…

“Many from one!” That might sound a bit like witchcraft. But it is common practice in our SCHEMA ST4 Component Content Ma…

Interview with Christian, Schauer, responsible for the structure, content and further development of the VIS traffic info…

It almost always helps when people talk to each other. From a service provider’s perspective, chatbots can be a good way …

I announced it earlier and now the secret is out. So what was the topic of my presentation at the annual conference and w…

For around the last five years, the technical communications sector has been focussing more and more of its efforts on a …

When a company grows, the way its employees work together changes. Issues that could previously be resolved through the s…

Welcome to the IoT – the Internet of Things. You will certainly also have noticed that everything is linked! From the ink…

A customer stands in front of his tumble dryer. He wants to clean out the lint filter. Instead of searching through the p…

In a joint study project, students at the Karlsruhe University of Applied Sciences and the University of Aizu in Japan co…

Digitalising information processes is the topic on everyone’s lips at the moment. In our industry, it manifests itself un…

Anyone who works with a Component Content Management System (CCMS) and maybe even with SCHEMA ST4 will be familiar with m…

Metadata is a hot topic in technical documentation and is regularly discussed in presentations, articles and blog posts l…