Technical Documentation

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The Fusion of AI and Content Delivery

Last year, artificial intelligence reached a level of maturity where it was ready to use. Together with content delivery,…

 

Becoming an Information Hub: The Evolution of Technical Writing at BERNINA

Technical writing teams often complain that hardly anyone notices their department and they feel marginalized within the …

 

From a Vision to Reality: The Transformation of Technical Writing at Miele

Are you sick of hearing the word ‘vision’ being bandied about everywhere? Nowadays it often comes across as a clichéd man…

 

Supplier Documentation Thanks to Artificial Intelligence

Technical writers working in plant engineering know all too well that a company's own documentation presents a challenge,…

 

New Version of the EU Construction Products Regulation— How to Overcome Future Challenges

The new version of the Construction Products Regulation (CPR) is currently causing some uncertainty among manufacturers. …

 

Content Management Systems of the Future

Admittedly, we don't have a crystal ball, so we can't predict in detail what the content management system of the future …

 

The Quanos Software Portfolio for Technical Writers

A lot has happened in recent years at Quanos. The merger of Quanos Content Solutions and Quanos Service Solutions has all…

 

The Content Management System that Thinks for Itself

To create a web CMS, is it enough to simply recreate all the features of a professional CMS for technical authoring in ex…

 

Agile Documentation in Software Development

Agile development processes have been state of the art in the software industry for some years. But what does this actual…

 

Chatbots for Technical Documentation

Gerhard Glatz and Lara Kraegel are technical writers at Dokuschmiede, a service provider for technical communication and …

 

How to Write “Single Source”

OK, so you obviously know perfectly well how to write “single source”. However, what many people aren't aware of is that …

The Single Source of Truth at Bühler  

The Single Source of Truth at Bühler

Bühler goes back a long way – to 1860 to be precise, the year the company was founded in Uzwil in Switzerland. Today, Büh…

 

Say Goodbye to 1001 Sources - Single Source in Technical Documentation

Single source is a buzz-phrase that we hear time and time again in technical writing. Its meaning seems pretty obvious at…

 

Artificial Intelligence in Technical Documentation, Part 2

Artificial intelligence is already widespread in technical documentation these days. In this interview with Fabienne Lang…

PDF is Lazy Digitalization  

PDF is Lazy Digitalization

In principle, there's nothing wrong with PDF… It's a great format; it's relatively secure and fairly flexible. It offers …

How to get 3D models to technical writers  

How to get 3D models to technical writers

We recently considered whether 3D models were useful for technical writers. Since there is a lot to be said for three-dim…

Technical Documentation in 3D  

Technical Documentation in 3D

3D models in manuals. Have you ever wondered whether this is really necessary? On the other hand, the 3D data from R&D al…

Content Delivery with Quanos InfoCube  

Content Delivery with Quanos InfoCube

Product information in one central location, either internally or externally – it has long been the aim of many technical…

SEW-EURODRIVE uses AI in Technical Documentation  

SEW-EURODRIVE uses AI in Technical Documentation

Metadata is one of the most useful tools for content management and content delivery. Among its many benefits, it allows …

Content Delivery to Get Faster – Thanks to Quanos Content Solutions  

Content Delivery to Get Faster – Thanks to Quanos Content Solutions

Be honest… Are you delivering content yet? Universities are teaching courses about it, it regularly comes up at the tekom…

Technical documentation – Why?  

Technical documentation – Why?

Let’s consider the why question for a moment. After all, sometimes it’s not a bad idea to go back to basics. What actuall…

Digitalisation pressure – digitalisation opportunity  

Digitalisation pressure – digitalisation opportunity

Many people are sick and tired of all the non-stop chatter about digitalisation, of Industry 4.0 and smart information. I…

Can Do So – The Introduction to SCHEMA CDS at Caterpillar  

Can Do So – The Introduction to SCHEMA CDS at Caterpillar

Content delivery is a hot topic in the field of technical writing. While most technical writers are quick to recognise th…

Filtering master projects in SCHEMA ST4 – many from one!  

Filtering master projects in SCHEMA ST4 – many from one!

“Many from one!” That might sound a bit like witchcraft. But it is common practice in our SCHEMA ST4 Component Content Ma…

Take the quiz – Austrian Federal Railways implements gamification solution with SCHEMA ST4  

Take the quiz – Austrian Federal Railways implements gamification solution with SCHEMA ST4

Interview with Christian, Schauer, responsible for the structure, content and further development of the VIS traffic info…

Chatbots and technical writing – Communication is key  

Chatbots and technical writing – Communication is key

It almost always helps when people talk to each other. From a service provider’s perspective, chatbots can be a good way …

Modern Talking 4.0 – the Internet of Things and intelligent information  

Modern Talking 4.0 – the Internet of Things and intelligent information

I announced it earlier and now the secret is out. So what was the topic of my presentation at the annual conference and w…

Never rush in: Always think the whole process through!  

Never rush in: Always think the whole process through!

For around the last five years, the technical communications sector has been focussing more and more of its efforts on a …

Technical writing on autopilot – workflows & SlimClient in ST4  

Technical writing on autopilot – workflows & SlimClient in ST4

When a company grows, the way its employees work together changes. Issues that could previously be resolved through the s…

Content Delivery and Buzzword Bingo  

Content Delivery and Buzzword Bingo

Welcome to the IoT – the Internet of Things. You will certainly also have noticed that everything is linked! From the ink…

Augmented reality with SCHEMA ST4 – Miele leads the way  

Augmented reality with SCHEMA ST4 – Miele leads the way

A customer stands in front of his tumble dryer. He wants to clean out the lint filter. Instead of searching through the p…

Karlsruhe students deliver SCHEMA content all the way to Japan  

Karlsruhe students deliver SCHEMA content all the way to Japan

In a joint study project, students at the Karlsruhe University of Applied Sciences and the University of Aizu in Japan co…

SCHEMA CDS as a central distribution system at INNIO Jenbacher  

SCHEMA CDS as a central distribution system at INNIO Jenbacher

Digitalising information processes is the topic on everyone’s lips at the moment. In our industry, it manifests itself un…

Five advantages of modular content  

Five advantages of modular content

Anyone who works with a Component Content Management System (CCMS) and maybe even with SCHEMA ST4 will be familiar with m…

Who needs metadata anyway?  

Who needs metadata anyway?

Metadata is a hot topic in technical documentation and is regularly discussed in presentations, articles and blog posts l…