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Chatbots and technical writing – Communication is key  

Chatbots and technical writing – Communication is key

It almost always helps when people talk to each other. From a service provider’s perspective, chatbots can be a good way …

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Challenges of software documentation and how to master them  

Challenges of software documentation and how to master them

Working with software is nothing unusual in this day and age. There are hardly any professions that can manage without a …

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Modern Talking 4.0 – the Internet of Things and intelligent information  

Modern Talking 4.0 – the Internet of Things and intelligent information

I announced it earlier and now the secret is out. So what was the topic of my presentation at the annual conference and w…

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Better review processes in technical writing  

Better review processes in technical writing

In technical writing, content naturally does not come out of nowhere. Ideally, it emerges in parallel with the product, t…

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Callout in Motion – Creating and managing interactive content directly in ST4 - Quanos Content  

Callout in Motion – Creating and managing interactive content directly in ST4 - Quanos Content

You may have heard about it in our report ahead of the tekom annual conference – Callout in Motion is a powerful new feat…

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Never rush in: Always think the whole process through!  

Never rush in: Always think the whole process through!

For around the last five years, the technical communications sector has been focussing more and more of its efforts on a …

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Technical writing on autopilot – workflows & SlimClient in ST4  

Technical writing on autopilot – workflows & SlimClient in ST4

When a company grows, the way its employees work together changes. Issues that could previously be resolved through the s…

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How-to-videos in technical documentation  

How-to-videos in technical documentation

There is no doubt about it: how-to videos are becoming increasingly popular. Already in 2016, one third of online video u…

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Content Delivery and Buzzword Bingo  

Content Delivery and Buzzword Bingo

Welcome to the IoT – the Internet of Things. You will certainly also have noticed that everything is linked! From the ink…

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Three editors manage 4,000 documents for 100,000 product variants with SCHEMA ST4  

Three editors manage 4,000 documents for 100,000 product variants with SCHEMA ST4

Of the 22 technical writers at SEW-EURODRIVE, three editors deliver 4,000 customer-specific instruction manuals for a par…

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A workflow walks into a blog  

A workflow walks into a blog

On 4 June 2018, the 2018 version of ST4 was launched, bringing with it probably the most comprehensive innovation since t…

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Bosch turbos up – with SCHEMA ST4 as the component content management system for motorsport components  

Bosch turbos up – with SCHEMA ST4 as the component content management system for motorsport components

There’s no denying that it was a true eye-catcher at the SCHEMA Conference: visitors to the Nuremberg exhibition centre w…

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