Technical Documentation

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Self-Service in the Spare Parts Business: Boosting Stagnating Sales

Today, companies must not let any revenue opportunity go to waste. Valuable potential for additional revenue lies in the …

 

The Content Management System that Thinks for Itself

To create a web CMS, is it enough to simply recreate all the features of a professional CMS for technical authoring in ex…

 

Cloud Platform for Mechanical Engineering: A Single Location for Aftersales and Service

To optimize internal processes, more and more machine and plant manufacturers are switching to software solutions in the …

 

Smart Services: Mechanical Engineering Companies as Service Providers

Today, machine and plant manufacturers can no longer stabilize their sales with high-quality products alone. They face th…

 

Agile Documentation in Software Development

Agile development processes have been state of the art in the software industry for some years. But what does this actual…

 

Technical Documentation: The Most Important Standards

Let us start by saying that you can never tell from the outside which standards will be of relevance to a technical writi…

 

Getting Started with Terminology

For some companies, terminology work is an everyday occurrence. They appreciate the benefits of a well-maintained termino…

 

What and Who Benefits from Terminology?

For many companies, systematic terminology work is still a closed book but it is a task worth taking seriously. After all…

 

Reviewing, Editing, or Proofreading?

There is a part of the technical writing process that almost every company has a different name for: in addition to revie…

 

Chatbots for Technical Documentation

Gerhard Glatz and Lara Kraegel are technical writers at Dokuschmiede, a service provider for technical communication and …

 

Unequal Siblings: Technical Writing and Marketing

In principle, technical writing and marketing do the same thing: they communicate with customers about a company's produc…

 

How to Write “Single Source”

OK, so you obviously know perfectly well how to write “single source”. However, what many people aren't aware of is that …