Press & News

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Amazon for Spare Parts: Cross-selling with Digital Spare Parts Catalogs

When it comes to developing new business models, machinery manufacturers do not have to reinvent the…

Upgrade from 2D to 3D Data in After-Sales: Too Expensive to Be True?

3D data not only simplifies the daily work of engineers, it also offers advantages for after-sales.…

Smart Services: Mechanical Engineering Companies as Service Providers

Today, machine and plant manufacturers can no longer stabilize their sales with high-quality…

Self-Service in the Spare Parts Business: Boosting Stagnating Sales

Today, companies must not let any revenue opportunity go to waste. Valuable potential for additional…

Service 4.0: How Do Manufacturers Successfully Manage the Service Transformation?

Service 4.0 has long since ceased to be a buzzword and is now a must for machine and plant…

Cloud Platform for Mechanical Engineering: A Single Location for Aftersales and Service

To optimize internal processes, more and more machine and plant manufacturers are switching to…

Networking Aftersales and Technical Documentation: Is the connection worth it?

Aftersales and technical documentation are often considered separately. But there is more overlap…

Efficiency Tools for Aftersales: How to Implement Them Successfully

Equipment and raw materials are not the only things that machinery and plant manufacturers in…

The Right Approach to Digitization in Aftersales Brings Efficiency

Companies are not embarking on digitization and the introduction of a digital twin because it is the…

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