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Terminology management – a call for clarity and comprehensibility

When it comes to good technical documentation – such as a manual, online help or a knowledge article…

Norms and standards for technical documentation – where to look

Technical writers must be able to handle the wide range of tasks involved in creating a document.…

How to warn – a skill that has to be learnt - Quanos Content

One of the most important objectives of an instruction manual is to ensure that the product is used…

Digitalisation pressure – digitalisation opportunity

Many people are sick and tired of all the non-stop chatter about digitalisation, of Industry 4.0 and…

Automating terminology checks in SCHEMA ST4

“The support team just called. The latest issues of the maintenance manuals still contain old…

Automation in SCHEMA ST4 – a boosting translation management processes

“SCHEMA ST4! Put together a translation package for this project, and only in the languages that…

Accessibility in Technical Documentation: Information That Everyone Understands

In 2025 everything will center around usability—in the summer, many companies will have to make…

AI Technology in Aftersales - 4 Use Cases

AI-based technologies and automations are revolutionizing many business areas. However, the designs,…

Demographic Change - Part 2: Conserving Service Knowledge

The "perfect storm in service" - experienced personnel retiring, new personnel being scarce and…

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