Integrated solution landscape: Making editorial and service processes future-ready
At the center of Quanos’ trade fair presence were practical insights into the possibilities of cloud and AI-based support for editorial and service processes. Presentations by Quanos employees illustrated how technological innovations can be linked with the challenges of technical communication—from automated workflows and structured information management to seamlessly integrated service information.
Visitors showed particular interest in the combination of SCHEMA ST4, the leading CCMS solution, and Quanos InfoTwin, the platform for digitally connected product information. The interaction of these two tools demonstrated how editorial and aftersales processes can be unified in the cloud to noticeably relieve teams while meeting the growing demand for up-to-date, context-rich content. Attendees were able to see firsthand how AI-supported features assist in creating, structuring, and delivering smart information.
Another highlight was the presentation by Sebastian Göttel and Felix Burth in front of a packed auditorium. Their talk addressed a topic currently top of mind for technical communicators: how the role of the technical editorial team is being redefined in the digital age—from AI coaches and quality reviewers to data architects. Concrete scenarios illustrating the central importance that editorial systems will have in the future resonated strongly with the audience.
Strategically, Quanos’ presence at the conference sent a clear message: users can benefit from a consistent, holistic approach today and in the future. The tcworld conference 2025 once again confirmed that the cloud and AI remain among the most important future topics in technical communication.
Robert Hacker, Vice President Marketing at Quanos, commented: “Those who invest in the cloud and AI today are investing in the future of their information processes. Quanos provides the right solutions to meaningfully optimize daily work in editorial and service teams.”
About Quanos
Quanos provides companies in machinery and plant engineering with innovative software and cloud solutions for technical documentation, aftersales, and service. With more than 1,400 customers worldwide, over 300 employees, and decades of experience, the company pursues its mission: Passion for smart information.
www.quanos.com
Quanos showcases how AI and cloud technologies are transforming technical communication and aftersales & service at the tcworld conference 2025
