Technical writing is changing – but we are with you every step of the way
In the past, the focus of technical documentation was on efficient and high-quality document creation – and the TIM content management system was and is the ideal solution for that. However, the demands of the modern working world have grown: Today, information needs to be provided in an intelligent, automated, and targeted way.
For TIM customers who want to take this next step, they can now migrate to SCHEMA ST4, our cloud-based content management system. Thanks to its modular structure, ST4 is highly scalable and flexible. Plus, with its standardized interfaces and intelligent automation, it offers a whole new level of freedom in day-to-day work. Updates are implemented automatically in the cloud – with no extra effort or cost involved.
ST4 is exclusively available to new customers. This gives them direct access to the most popular software of its kind – a solution that is firmly focused on straightforward integration and modern work practices and is designed to stand the test of time. Existing TIM users will continue to benefit from a powerful content management system – and also have the option of making the easy switch to ST4.
When you work with ST4, you get maximum efficiency, modern technology, and a laser focus on user needs – in short, you are ready for the demands of tomorrow today.
The best of TIM
Flexible metadata concept
- The ability to maintain each information unit with metadata means that the right information can be found quickly and accurately. The principle of “one module = one answer” is guaranteed by the simple assignment of metadata in TIM. Your users’ questions are answered precisely and the required information can be displayed, for example in TIM Content Delivery.
Continuous digitalization of the authoring process
- From the initial input of text to the provision of information to the customer, thanks to a variety of interfaces with systems such as TMS, ERP, SAP, and CRM, TIM also enables you to work collaboratively across departments.
Quality improvement
- With sophisticated author support, cross-reference checking options, the Schematron check function, legally compliant DCL templates, and the bulk check, you can create documentation of the highest quality and in compliance with the relevant standards right from the start. In addition, the clear and intuitive TIM Review Service supports you with the qualitative review of your content by third parties.
Single source – multi channel
- Whether for a web app, HTML, or a PDF, as a technical writer you only need to maintain one source in TIM and are then able to publish a wide range of information in a variety of formats and media.
Latest TIM version
- Cloud-native standard solution – no installation required, software can be used straight from your browser
- Get off the ground quickly with packaged solutions and best practices from 1,100 projects
- Stay up to date with automatic updates in short cycles
- Modular and scalable – grows with you
- Combines content delivery, a customer portal, and a spare parts catalog in one software package
- Intelligent networking of documentation, spare parts information, and service information
- Product- and situation-specific knowledge at the touch of a button
- Easy connection to your source systems – automated and without the need for your own IT resources
- Provision of relevant aftersales information – available 24/7, worldwide
- Can be expanded with digital value-added services and TwinAPI
- Supports SaaS and subscription models for additional sources of income
- Provides the basis for data-driven smart services
