Technical documentation & aftersales service

We understand the daily business of our customers

Technical documentation

The core task of technical documentation is to enable the safe and complete use of a product. If you are thinking of user manuals, you are of course right. But technical documentation is much more.
 

>> more about Technical Documentation

 

Spare parts catalogues

The time of major new investments is over, now maintenance and repair are moving into focus. Digitised after-sales service raises sales potential and compensates for the decline in orders in mechanical engineering - the key to this lies in the digital spare parts catalogue.

>> more about spare parts catalogues

 

Digital Information Twin

It connects service-relevant data and forms the basis of new business models: the Digital Information Twin increases the availability of products and efficiency in after-sales and service.
 

>> More about Digital Information Twin

Our Products

Aftersales & service are synonymous with technical support for customers. For many companies in the mechanical and plant engineering industry, they are the foundation for economic success. Service margins are often higher than those for the company’s primary activities. Competition in the primary market is increasing. At the same time, technological differences between competitors are becoming more marginal.

The component content management system for smart documentation

  • Professional component content management system for technical documentation
  • Efficient re-use of modular, smart information
  • Create variants, translations, and target formats quickly
  • Suitable for printed and digital documentation, plus cloud-compatible

     

Zu SCHEMA ST4

The spare parts catalog system for increasing efficiency in the service business

  • Professional spare parts catalog system for spare parts management
  • All relevant parts information available 24/7 in one system
  • Identify and order spare parts in seconds
  • Maximum level of customization and maximum control over your spare parts processes
     

Zu Quanos SIS.one

Intelligent integration of smart information in the cloud

  • Standardized cloud solution for aftersales & service processes
  • Integrates all relevant information
  • Ready for use
  • Out-of-the-box, user-friendly solution
  • Basis for smart services
  • Combines technical documents, spare parts management, and much more besides
     

Zu Quanos InfoTwin

Who is Quanos?

About us

Our passion for Smart Information motivates 270 employees in software development and customer projects every day. For more than 25 years, innovative, successful and sustainable solutions have been created together with our more than 1,000 customers. We burn for what we do, live our passion for smart information in customer projects and give our best every day, true to our guiding principle "Passion for smart information".

Who we are

Our Vision

In all our software products, projects and ideas, we have one big goal in mind: helping people understand machines. And this understanding goes far beyond producing a simple operating manual or pushing the right buttons. We want our customers to be able to query the status quo of an individual machine or system at any time and from anywhere - and from exactly THIS machine.

Our incentive

Our Customers

For over 25 years, more than 1,000 customers worldwide have placed their trust in Quanos' innovative, successful and sustainable products and solutions for after-sales service and technical documentation. In addition to the strategic importance for the creation of value at the customer, our customers appreciate our passion for the specific issues, our creativity for solutions and our innovations in product form at Quanos.   

Industry Champions, which we are proud to count among our customers

Leading water treatment company

17.000+

Water dispenser in use in switzerland

24/7

Service

400

Employees in Switzerland

Solution competence for the wood, metal and plastics processing industry

50.000+

Service orders per year

252

Mio. € Revenue in 2020

25.000+

Active Machines in the field

Leading international manufacturer of high-quality product systems & components for trucks, buses and co.

10.000+

Spare parts and service stations worldwide

76.000

Translations in 14 languages

12.680

different part lists

Leading specialist for linings, plant engineering and tiles - since 1908

25

locations worldwide

2.700+

team players

80

countries supplied

Leading technology company for innovative solutions

140+

countries

12.000

employees

für >2

bn. people every day

Leading global premium supplier of pumps and pump systems

16

Production sites

7.836

Employees

70

Subsidiaries

World market leader in heavy-duty and special transport vehicles

40.000+

Vehicles

174

Mio. € Revenue

160

Countries worldwide

Market and technology leader in solutions for fully automatic wire processing

60

countries with sales and service support

2.100

employees

30.000+

installed machines

Leading provider of individual solutions for water treatment

1.200

spare parts catalogues in use

700

employees

ca. 135

Mio. € revenue

Swiss premium supplier of sewing and embroidery systems

1.200

Employees

244

Mio. CHF revenue

60

Countries

The world's leading supplier of surface technologies

7.300

Employees

1,2

Billions $ revenue

155+

Customer centers

Knowhow to Go

Only those who know their customers' everyday lives and their challenges, large and small, can develop and further optimise well thought-out solutions. At Quanos, we have a whole team of professionals at our disposal for this purpose. And they are happy to share their expert knowledge and experience: regularly at various events such as conferences or webinars, but also in our blog and in our media library, where you can download all content free of charge.

Take a look - there might be exciting topics for you, too.

Events

Whether it's a trade fair, conference or webinar - there's always something going on with us. Feel free to drop by - maybe there is just the right thing for you:

>> Our Events

Our Blog

Our experts share with you their concentrated knowledge of technical documentation, after-sales service and ideal maintenance.

>> Our Blog

Our media library

Knowledge to Go: Brochures, factsheets, whitepapers, webinars and podcasts - from Quanos for you to download free of charge:

>> Our media library

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