Technical Writing 4.0: How BERNINA, Bühler, and Miele Are Building Smart Information Structures
Technical writing plays an underestimated role in many companies—with teams often working in isolation and restricted to producing manuals. But in our age of digitization, its potential is being rediscovered. At BERNINA, Bühler, and Miele, technical writing is developing into a central hub that connects departments and builds smart information structures. In our webinar, Mirko Trepzik (BERNINA), Daniel Ott (Bühler AG), and David Kavermann (Miele) shared their innovative approaches. They explained how they used the idea of a “single source of truth” to break down information silos and create a standardized database that not only increases efficiency but also lays the foundation for digital transformation. In the following, we’ll touch on the most important insights from the webinar once again.
