After sales service

  • Trends (28)
  • Digitalization (4)
  • Networking service information (68)
  • Selling spare parts (25)
  • E-commerce (14)
  • Tools and technology (77)
  • Product news (18)
  • Digital Information Twin (24)
  • Increase efficiency in service (82)
  • Identifying spare parts (40)
  • 3D spare parts catalog (10)
  • Creating spare parts catalogs (31)
  • After sales service (2)
  • Ordering spare parts (34)
  • AI technology (2)
  • Documentation (14)

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Intelligent Instead of Just Digital: Smart Information in Aftersales & Service

Are your colleagues in other departments already benefiting from aftersales data? If not, it's time to act! This is your …

 

The Five Key Trends in Aftersales Customer Service in 2024

Trends do not follow any chronological order. Nevertheless, the start of the new year is a good opportunity for aftersale…

 

Unlocking Potentials: 7 Steps to Enhance Efficiency in After-Sales

Your situation may well be the same as that currently affecting many companies: The organization of service teams is beco…

 

Transport Industry: Reliably from A to B with Excellent Service

Without commercial vehicles, freight traffic comes to a standstill. To keep it rolling, vans, trucks and other vehicles m…

 

Five Steps for Setting Up Your Company's Information Platform

Digitalization is the defining factor in most companies' strategies. But surprisingly enough, many overlook an aspect tha…

 

The Quanos Software Portfolio for Aftersales and Service

The Quanos Group’s product portfolio provides clever solutions that help aftersales and service departments and technical…

 

Digitization In Mechanical Engineering: How to Steer Your Business Into the Future

Digitalization has revolutionized and simplified large areas of our lives. Modern technologies offer almost unlimited pos…

 

Looking for New Business Models? Implement ‘Operator Models’ and More with Digital Twins

The expression "a rolling stone gathers no moss" has never been more relevant than it is today. If machine and plant manu…

 

Standard Software or Customized Software: Which Should You Choose for Aftersales and Service?

When it comes to networking their data and automating processes, machine builders will have to make a decision sooner or …

 

Efficiency Tools for Aftersales: How to Implement Them Successfully

Equipment and raw materials are not the only things that machinery and plant manufacturers in Germany are lacking. The re…

 

The Right Approach to Digitization in Aftersales Brings Efficiency

Companies are not embarking on digitization and the introduction of a digital twin because it is the latest trend. They d…

 

Networking Aftersales and Technical Documentation: Is the connection worth it?

Aftersales and technical documentation are often considered separately. But there is more overlap than many companies thi…

 

The Top 5 Trends in Aftersales Service in 2023

Stagnant supply chains, rising energy costs and inflation - 2022 was a challenging year for consumers and industry. At le…

 

Service 4.0: How Do Manufacturers Successfully Manage the Service Transformation?

Service 4.0 has long since ceased to be a buzzword and is now a must for machine and plant manufacturers. How do manufact…

 

Self-Service in the Spare Parts Business: Boosting Stagnating Sales

Today, companies must not let any revenue opportunity go to waste. Valuable potential for additional revenue lies in the …

 

Cloud Platform for Mechanical Engineering: A Single Location for Aftersales and Service

To optimize internal processes, more and more machine and plant manufacturers are switching to software solutions in the …

 

Smart Services: Mechanical Engineering Companies as Service Providers

Today, machine and plant manufacturers can no longer stabilize their sales with high-quality products alone. They face th…

 

Predictive Maintenance – Definition, Requirements and Benefits

"Predictive Maintenance" is a frequently used buzzword in the field of Industry 4.0 and is considered a desirable goal by…

 

Digital Information Twin - Definition and Benefits

Have you already heard of Digital Information Twin? "Digital Information Twin" or "DIT" is an important buzzword and one …

 

5 Tips for Better Maschine Maintenance

Maintenance managers face a variety of challenges. Increasingly complex machines and systems, a lack of skilled workers w…

 

Automated technical documentation connected to the spare parts catalog

Auf dem ascodo Thementag erklärte Rolf Wensing, Vertriebsleiter, wie der CATALOGcreator® AI Search dem Weg zum digitalen …

 

Digitization - Friend or Enemy?

Digitization has been on everyone's lips for more than 10 years. Everything revolves around the topic. For example, the f…

 

Digitization: Man, Machine and Process in Change

Digitization will continue to be the most important trend theme in the new year 2018, and companies are asking themselves…

 

What You Should Know About Industry 4.0

Industry 4.0 is the German strategic initiative to take up a pioneering role in industrial IT which is currently revoluti…