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Find everything you need to know about the professional use of spare parts catalogues in our aftersales service section and be one of the first to learn about the most important trends and developments in the industry.
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The spare parts business promises high margins and stable sales for machine manufacturers. However, third-party suppliers…
Are you in charge of your company's aftersales department and currently facing major challenges such as digitization? Fin…
Farming is hard work for both man and machine. Technological progress brings relief: Networking data at agricultural equi…
Electromobility is finally picking up speed. In the private sector, but also for companies and municipalities, this opens…
In Part 1 of this series of articles, we examined the status quo of electromobility in Germany. We also looked at the iss…
The transportation sector is electrified: Because climate targets are becoming stricter, the topic of e-mobility is gaini…
Field service managers want to offer their customers the best service. In doing so, they must be measured against the fir…
Spare parts keep machines and systems running. Service technicians can find suitable spare parts in spare parts catalogs.…
PDF and print catalogs reach their limits at the latest when a catalog needs to be updated or published in several langua…
An interactive spare parts catalog is an innovative tool that replaces a conventional catalog that is printed on paper. I…
Service technicians in the field face a wide range of challenges. Their primary goal is to resolve failures quickly and t…
After-sales service is not only increasingly understood as a profitable business model in mechanical and plant engineerin…
Most people know them: online stores like About You, Bonprix or MyToys. What perhaps not everyone knows is that these onl…
Driven by the convenient, media-interruption-free B2C buying experience, B2B buyers' demands are also growing. According …
In the first part of our blog series "Spare part recognition via photo - vision or already reality?" we took a look at th…
Have you taken the first step toward eCommerce? Have you added an integrated spare parts shop to your digital spare parts…
According to the German study "Branchenreport B2B E-Commerce" by IFH Cologne, the entire B2B eCommerce market reached a v…
Service is the new sales. Following this maxim, many companies in the machine, plant, vehicle, and equipment manufacturin…
AI-based technologies and automations are revolutionizing many business areas. However, the designs, maturity and range o…
Both service technicians from machine, plant, vehicle or equipment manufacturing companies and maintenance technicians fr…
Plant manufacturer's work depends on the mechanical and electronical systems of their plants to function properly in orde…
Do you work for a manufacturing company or operate machines, plants or vehicle fleets? If so, you are probably familiar w…
In the case of investment-intensive goods, the after-sales department usually makes a significant contribution to revenue…
One thing is certain, no matter whether your company manufactures machines and offers spare parts and maintenance kits to…
Whether plant or mechanical engineering, vehicle construction, component or equipment manufacturing, the spare parts busi…
Every company approaches the subject of interactive spare parts catalogs differently. They set priorities, consider requi…
Do you want a system that produces different catalogs per media and language out of one main source (Single Source Publis…
It is known, that the topic interactive spare parts catalogs and service information systems is getting more and more imp…
Are you wondering what the investment in an interactive spare parts catalog could mean to you?We explain you why this des…
Another wrong order? And your search for the required information had already taken an eternity? Today we tell you how, t…
An increasing turnover of spare parts, ensuring availability of parts (equipment/components), the supply of customised pr…
Many companies face different challenges when it comes to spare parts management. Often, all challenges have the same den…
Up to now, the creation of a spare parts catalog has involved a lot of effort for you? It costs a lot of time, resources …
For companies in the plant and mechanical engineering sectors, spare parts continue to be the most important sales driver…