Our guide for Aftersales Service

Machine manufacturers have to leverage every sales opportunity that comes their way. One study suggests that service call…

Machine and plant manufacturers are facing major challenges – especially in the service sector. But what if you could tra…

Spare parts and digital services can be a profitable source of revenue for machine manufacturers - if they get the pricin…

The spare parts business promises high margins and stable sales for machine manufacturers. However, third-party suppliers…

Machine and plant manufacturers must develop new business models and cut costs to remain competitive. Service managers an…

Spare parts keep machines and systems running. Service technicians can find suitable spare parts in spare parts catalogs.…

PDF and print catalogs reach their limits at the latest when a catalog needs to be updated or published in several langua…

An interactive spare parts catalog is an innovative tool that replaces a conventional catalog that is printed on paper. I…

Manufacturers of machines, plants and devices face a variety of challenges: Business models are changing sustainably due …

When it comes to developing new business models, machinery manufacturers do not have to reinvent the wheel. Many ideas fr…