Our guide for
Aftersales Service

Transferring offline business to online business is a challenge for some companies. The goal is to serve the needs of cus…

In the first part of our blog series "Spare part recognition via photo - vision or already reality?" we took a look at th…

Have you taken the first step toward eCommerce? Have you added an integrated spare parts shop to your digital spare parts…

You are a serial manufacturer and have a product portfolio consisting of large series? Your products come in different va…

According to the German study "Branchenreport B2B E-Commerce" by IFH Cologne, the entire B2B eCommerce market reached a v…

Service is the new sales. Following this maxim, many companies in the machine, plant, vehicle, and equipment manufacturin…

Linking service information in a smart way and making it available to users: This is the goal of creators of spare parts …

Demographic change will keep us all busy over the next few years, and there is currently renewed discussion about raising…

The "perfect storm in service" - experienced personnel retiring, new personnel being scarce and encountering increasingly…

AI-based technologies and automations are revolutionizing many business areas. However, the designs, maturity and range o…