Our guide for
Aftersales Service

In many areas of life, the advantages of digitization are obvious. However, the customer service of machine and plant man…

One thing is certain, no matter whether your company manufactures machines and offers spare parts and maintenance kits to…

Digitization has been on everyone's lips for more than 10 years. Everything revolves around the topic. For example, the f…

Would you soon like to take advantage of all the benefits of modern spare parts catalogs for your service team? Then we h…

In your daily life, you probably get in touch with QR-codes at your local supermarket, to get necessary information about…

With version 7 of PARTS-PUBLISHER Docware brings a new look & feel to the world of spare parts catalogues at the end of t…

Not only service technicians know this situation: A customers machine stands still and fast support is needed. However, t…

An innovative project with Mosca shows the potentials of close cooperation between specialists who are aided by intellige…

Whether plant or mechanical engineering, vehicle construction, component or equipment manufacturing, the spare parts busi…

Every company approaches the subject of interactive spare parts catalogs differently. They set priorities, consider requi…