Back

Connect Field Service Management Software with Spare Parts Catalog and increase First Time Fix Rate

Published: 2022-03-11 Updated: 2025-03-31
Subject: Identifying spare parts Ordering spare parts Increase efficiency in service Tools and technology Networking service information

Field service managers want to offer their customers the best service. In doing so, they must be measured against the first time fix rate. An interface between field service management software and a digital spare parts catalog increases the rate and thus customer satisfaction.

Back
Other articles from Quanos

This might also interest you

 

From CapEx to OpEx Part 4: New Business Models - Efficient Services

Digitalization, IoT, and global networking - these three trends allow for the complete transformation of business mod…

 

From CapEx to OpEx Part 3: Documentation Helps to Reduce Service Costs

There are many reasons for modifying machinery. These include predictive replacement of worn assemblies, repairs foll…

 

Multi-store Strategy - Does It Make Sense for Industrial Companies?

Most people know them: online stores like About You, Bonprix or MyToys. What perhaps not everyone knows is that these…