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Field Service Management - Challenges and Solutions
Published:
2021-10-07
Updated:
2025-03-26
Subject:
Identifying spare parts
Ordering spare parts
Tools and technology
Networking service information
Increase efficiency in service
Service is the new sales. Following this maxim, many companies in the machine, plant, vehicle, and equipment manufacturing sector attach great importance to efficient and satisfactory service. Field Service Management (FSM), i.e. the deployment of service staff to install, maintain or repair machines, systems, equipment or vehicles on the customer's site, is a key component of this.
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