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Towards a Customer-Centered Aftermarket
Published:
2019-05-29
Updated:
2025-03-31
Subject:
Tools and technology
Creating spare parts catalogs
Increase efficiency in service
Nowadays customer behaviour and expectations are rapidly changing. Especially while technology is having more and more of a dominant role. Within that, big-picture puzzle of transforming towards a solution provider the parts business is only one piece, but it is one with great potential to getting closer to your customers.
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