Transferring offline business to online business is a challenge for some companies. The goal is to serve the needs of customers online at least as well as in the offline world - but more efficiently, faster, more digitally.
Ecommerce processes are very complex in the background. But the (prospective) customer should not notice any of this. The challenge is to map the complex processes so smoothly that every user of the online store can find his way around without having to be trained or guided. B2B ecommerce platforms offer companies from the mechanical engineering, plant engineering, equipment manufacturing and vehicle manufacturing sectors various options for expanding the system in such a way that customers and interested parties can process even complex questions independently.
One way to do this is to use 3D data in the B2B online store. How exactly? Let's take a look at two examples to illustrate this.
Selling spare and wear parts in a web-shop is a lucrative business segment for most machine, plant, equipment, and vehicle manufacturers. Even more so if customers can independently find the spare parts they need and order them directly online - without having to rely on assistance from support or customer service.
Do you want to make it easier for your customers to identify the correct part? Your engineers and designers use 3D data in the CAD system to design your machines and equipment? Then leverage your existing 3D data and integrate it into your spare parts store. Find out how in our brochure.
A product configurator in the B2B web-shop paves the way to new sales potential for customizable products with a wide range of variants. If this is supplemented with 3D data, it offers your customers a completely new purchasing experience: impressively real and yet virtual. With the help of an easy-to-use online configurator, your customers can independently select from various components, combine them, and thus develop their own product variant without in-depth specialist knowledge. Intelligent rules ensure in the background that only technically feasible and sales-wanted variants can be combined.
Read how HP Scitex significantly accelerated the process of identifying the correct spare part and made it more efficient by upgrading from 2D to 3D spare parts catalogs. The result: The 3D catalog is indispensable for the maintenance of the complex machines and helps to reduce machine downtimes.Read Case Study