Do you work for a manufacturing company or operate machines, plants or vehicle fleets? If so, you are probably familiar with the following situation: You use machines, plants and equipment from different manufacturers, who provide information on spare and wear parts as well as documentation on repair, maintenance and servicing procedures in various media and formats.
When a machine reports a malfunction, your maintenance technicians must first identify who the manufacturer of that machine is and where to find information on how to fix it. Manufacturer A provides this information via PDF, Manufacturer B as a digital offline catalog, Manufacturer C via self-service portal with online store. Manufacturer D, however, only as a comprehensive paper manual.
Wouldn't it be easier if your maintenance technicians could find all service-relevant information for all machines in a single, digital system? And if this information was easily accessible and intelligently cross-linked? A service information system is the solution.