Your search for the required information takes forever? Your service technician simply wants to do his job and identify and replace the defective or maintenance-needed part. With our service information system you can find your part quickly and accurately at any time!
Without a doubt. The catalog system offers access to current data and all service information about your machine. Because the data is maintained, managed and updated in one system, your service technician no longer wastes time searching for the required information in different systems or calling your service hotline.
Thanks to the clear presentation of all catalog information and various search options, he reaches his objective without detours and finds the part quickly and accurately. The good thing is, all information is combined in the catalog system and intelligently linked in a bidirectional manner. Parts lists, 2D/3D drawings, service documents and circuit diagrams are available to your service technician at a glance.
This checks whether the correct part has been found. This guarantees unambiguous identification. Save time, spare your nerves and achieve a reduction in service hotline calls and the rate of incorrect orders. In addition, your service technician does not need any previous knowledge for the operation, the simple and intuitive usability speaks for itself.