But even corporations like Lufthansa are now considering whether it is worth the effort to operate such a complex in-house service organization which requires such intensive expertise and investment. This is another great opportunity for the manufacturer to obtain more business.
When you really think about it, in many cases it is pointless buying a machine at all if all you need is the product itself. Rolls-Royce, for example, has not sold its aircraft engines for many years. Instead, they are installed in the airline companies’ aircraft, and the operators pay according to the number of kilometers flown or hours in operation. In other words, the customer pays for the propulsion rather than for the propulsion system.