When creating and publishing spare parts catalogs for their machines and systems, manufacturers face the same challenges time and again. Particularly critical are the issues of data, timeliness and efficiency.
The problem is that the information for spare parts often comes from different sources. In analog spare parts catalogs, data does come together centrally. However, there is no link to backend systems such as ERP or PDM. If catalogs are not published online, but as PDFs or printed copies, it is almost impossible to update the data. Operators therefore do not always have access to up-to-date spare parts information everywhere.
In the following, we highlight the biggest challenges in creating and publishing spare parts catalogs and clarify whether the introduction of an interactive spare parts catalog can overcome these hurdles.