One challenge often lies in identifying the right spare or wear part: Depending on the complexity of the machine or the size and wear of the spare part, this may not be easy. Misidentification leads to longer downtimes and thus to higher costs.
Three traditional ways to identify the right spare part
If the service technician or maintenance technician has access to an electronic spare parts catalog, the following options are usually available to him to identify the correct spare part as quickly as possible:
1. Manual navigation via the installation location:
Using the assembly structure of the spare parts catalog, the technician navigates to the correct subassembly based on the components of the machine and identifies the correct spare part. He is supported in this by the parts list with its entries for the individual components as well as meta information; if necessary, pictures or graphics are included in the spare parts catalog to provide further information.
2. Visual identification via 2D/3D graphics:
If the digital spare parts catalog contains 3D graphics of the machine, for example, the service technician has the option of finding the right spare part within the 3D model using visual recognition: He can rotate the 3D model, focus on it, show and hide individual parts, display them transparently - and thus take a virtual look inside the machine. The direct comparison of the three-dimensional representation of the individual components with reality simplifies the correct identification of the required part.
3. Identification via text search:
If the technician knows at least roughly which part is involved, the integrated text search of the spare parts catalog is a good option. Using the name of the spare part or meta information, such as the article number, the user can search for the required part in the entire catalog or in defined areas and order it directly online.