Our guide for repair, maintenance, servicing

Subject of

  • Manufacturers (18)
  • Identify spare parts (17)
  • Order spare parts (10)
  • Sell spare parts (12)
  • Operators (12)
  • Spare parts catalogue (6)
  • After sales service (4)
  • Digitalization (6)
  • B2B Shop (1)
  • Modularization (1)
  • Maintenance (2)

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5 tips for data-driven after-sales management

Monetizing data in after-sales is a major challenge - but one that also brings major benefits for the machinery and plant…


What are the 5 benefits of data monetization and digitization in service and after-sales?

The previous article already mentioned this: The data that service technicians and after-sales employees collect every da…


Digital business models - how your entire company benefits from after-sales data

In the previous articles in this series, we have shown: Data is the key to stable sales in service and balances out the f…


Why your competitors are not yet using Big Data

Big Data in industry describes the flood of data created by digitization in machines and plants. Manufacturers should not…


Why monetizing data will save your after-sales revenue

It's no longer a secret: data is the currency of the 21st century. It is worth hard cash for companies in all industries.…


Connect field service management software with spare parts catalog and increase first time fix rate

Field service managers want to offer their customers the best service. In doing so, they must be measured against the fir…


From Pain to Gain: Smooth Data Management in the Spare Parts Business

Spare parts keep machines and systems running. Service technicians can find suitable spare parts in spare parts catalogs.…


From CapEx to OpEx Part 4: New Business Models - Efficient Services

Digitalization, IoT, and global networking - these three trends allow for the complete transformation of business models.…


From CapEx to OpEx Part 3: Documentation Helps to Reduce Service Costs

There are many reasons for modifying machinery. These include predictive replacement of worn assemblies, repairs followin…


From CapEx to OpEx Part 1: Making the Transition from Product to Services

Over the last few years, the concept behind after-sales has completely changed – at least on the part of providers. Custo…