Repair, maintenance, servicing

  • Trends (10)
  • Digitalization (3)
  • Networking service information (48)
  • Tools and technology (57)
  • Product news (10)
  • Digital Information Twin (14)
  • Increase efficiency in service (61)
  • Identifying spare parts (36)
  • 3D spare parts catalog (8)
  • Creating spare parts catalogs (30)
  • Ordering spare parts (31)
  • Selling spare parts (21)
  • E-commerce (11)
  • AI technology (2)
  • Documentation (14)

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Service Order Management & Sales: Synergy in Mechanical Engineering

In the dynamic environment of mechanical engineering, seamless collaboration between service order management and sales e…

 

Service as a Future Strategy for Construction Equipment Manufacturers

The construction equipment industry is heading for a period of weak sales. Customers prefer to rent rather than buy const…

 

Better Informed With Step-by-step Instructions

In the first part of this series of articles, the practical experience of service technicians impressively showed that o…

 

Information Flow in Service: Why Knowledge Gaps are Expensive

Service technicians are indispensable for keeping machines and systems running smoothly. But maintenance experts hardly h…

 

Service Report: How to Create Good Reports

Service reports have become an indispensable part of the daily routine of field service employees. This article shows wha…

 

Spare Parts Management in Mechanical Engineering: 7 Proven Strategies

Spare parts management is a critical aspect of mechanical engineering that is instrumental in minimizing machine downtime…

 

Why Your Service Needs Digital Spare Parts Catalogs

Are you in charge of your company's aftersales department and currently facing major challenges such as digitization? Fin…

 

5 Challenges That Service Managers Must Solve Now

Machine and plant manufacturers must develop new business models and cut costs to remain competitive. Service managers an…

 

Spare Parts Catalogs for a More Efficient Agriculture

Farming is hard work for both man and machine. Technological progress brings relief: Networking data at agricultural equi…

 

Harvesting New Revenue: The Service Revolution in Agriculture

What ends up on consumers' plates is nowadays harvested using high-tech. To ensure that increasingly complex agricultural…

 

E-mobility - Part 3: Spare parts management in electric fleets

Electromobility is finally picking up speed. In the private sector, but also for companies and municipalities, this opens…

 

E-Mobility - Part 2: Electric Fleet for Municipalities

In Part 1 of this series of articles, we examined the status quo of electromobility in Germany. We also looked at the iss…

 

E-mobility - Part 1: Challenge for fleet management

The transportation sector is electrified: Because climate targets are becoming stricter, the topic of e-mobility is gaini…

 

Connect Field Service Management Software with Spare Parts Catalog and increase First Time Fix Rate

Field service managers want to offer their customers the best service. In doing so, they must be measured against the fir…

 

From Pain to Gain: Smooth Data Management in the Spare Parts Business

Spare parts keep machines and systems running. Service technicians can find suitable spare parts in spare parts catalogs.…

 

Part 2: Interactive Spare Parts Catalog - No more Manual Data

PDF and print catalogs reach their limits at the latest when a catalog needs to be updated or published in several langua…

 

Part 1: An Interactive Spare Parts Catalog – The Most Important Facts

An interactive spare parts catalog is an innovative tool that replaces a conventional catalog that is printed on paper. I…

 

4 Benefits of Integrating Field Service Management Software and a Digital Spare Parts Catalog

Service technicians in the field face a wide range of challenges. Their primary goal is to resolve failures quickly and t…

 

Field Service Management – Detection and Utilization of Field Service Optimization Potential

After-sales service is not only increasingly understood as a profitable business model in mechanical and plant engineerin…

 

Spare Part Recognition Via Photo - Reality Check - Part 2

In the first part of our blog series "Spare part recognition via photo - vision or already reality?" we took a look at th…

 

Perfect Solution for Serial Producers: Simplified Access to Catalog

You are a serial manufacturer and have a product portfolio consisting of large series? Your products come in different va…

 

Field Service Management - Challenges and Solutions

Service is the new sales. Following this maxim, many companies in the machine, plant, vehicle, and equipment manufacturin…

 

How does a Spare Parts Catalog support your After Sales?

One thing is certain, no matter whether your company manufactures machines and offers spare parts and maintenance kits to…

 

5 Convincing Arguments for Your Boss to Use Digital Spare Parts Catalogs

Would you soon like to take advantage of all the benefits of modern spare parts catalogs for your service team? Then we h…

 

Benefits of an Interactive Spare Parts Catalog within Workforce Management

Not only service technicians know this situation: A customers machine stands still and fast support is needed. However, t…

 

Increase Your Added Value in After Sales Service

Whether plant or mechanical engineering, vehicle construction, component or equipment manufacturing, the spare parts busi…

 

Meeting Challenges With a Service Information System

Every company approaches the subject of interactive spare parts catalogs differently. They set priorities, consider requi…

 

Creating Spare Parts Catalogs out of one Datapool for any Media Type

Do you want a system that produces different catalogs per media and language out of one main source (Single Source Publis…

 

4 Questions About Interactive Spare Parts Catalogs

It is known, that the topic interactive spare parts catalogs and service information systems is getting more and more imp…

 

Why Investing in an Interactive Spare Parts Catalog

Are you wondering what the investment in an interactive spare parts catalog could mean to you?We explain you why this des…

 

Never again wrong orders- finding made easy

Another wrong order? And your search for the required information had already taken an eternity? Today we tell you how, t…

 

Why a Standard Software Solution?

An increasing turnover of spare parts, ensuring availability of parts (equipment/components), the supply of customised pr…

 

How to Optimize Your Service and Spare Parts Business

Many companies face different challenges when it comes to spare parts management. Often, all challenges have the same den…

 

In 4 Steps to Your Spare Parts Catalog

Up to now, the creation of a spare parts catalog has involved a lot of effort for you? It costs a lot of time, resources …

 

Why SVG contour highlighting optimises your spare parts identification

Do you use SVG graphics and the spare parts catalogue software PARTS-PUBLISHER? Congratulations! Now you can identify and…

 

Are you Interested in Launching an Electronic Spare Parts Catalog?

For companies in the plant and mechanical engineering sectors, spare parts continue to be the most important sales driver…