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Which tools and technologies are currently setting the tone in the industry? With which service do manufacturers achieve the difference to the competition? And how can plant and machine operators work even more efficiently? Find out everything here.
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In the dynamic environment of mechanical engineering, seamless collaboration between service order management and sales e…
The construction equipment industry is heading for a period of weak sales. Customers prefer to rent rather than buy const…
In the first part of this series of articles, the practical experience of service technicians impressively showed that o…
Service technicians are indispensable for keeping machines and systems running smoothly. But maintenance experts hardly h…
Service reports have become an indispensable part of the daily routine of field service employees. This article shows wha…
Spare parts management is a critical aspect of mechanical engineering that is instrumental in minimizing machine downtime…
Are you in charge of your company's aftersales department and currently facing major challenges such as digitization? Fin…
Machine and plant manufacturers must develop new business models and cut costs to remain competitive. Service managers an…
Farming is hard work for both man and machine. Technological progress brings relief: Networking data at agricultural equi…
What ends up on consumers' plates is nowadays harvested using high-tech. To ensure that increasingly complex agricultural…
Electromobility is finally picking up speed. In the private sector, but also for companies and municipalities, this opens…
In Part 1 of this series of articles, we examined the status quo of electromobility in Germany. We also looked at the iss…
The transportation sector is electrified: Because climate targets are becoming stricter, the topic of e-mobility is gaini…
Field service managers want to offer their customers the best service. In doing so, they must be measured against the fir…
Spare parts keep machines and systems running. Service technicians can find suitable spare parts in spare parts catalogs.…
PDF and print catalogs reach their limits at the latest when a catalog needs to be updated or published in several langua…
An interactive spare parts catalog is an innovative tool that replaces a conventional catalog that is printed on paper. I…
Service technicians in the field face a wide range of challenges. Their primary goal is to resolve failures quickly and t…
After-sales service is not only increasingly understood as a profitable business model in mechanical and plant engineerin…
In the first part of our blog series "Spare part recognition via photo - vision or already reality?" we took a look at th…
You are a serial manufacturer and have a product portfolio consisting of large series? Your products come in different va…
Service is the new sales. Following this maxim, many companies in the machine, plant, vehicle, and equipment manufacturin…
One thing is certain, no matter whether your company manufactures machines and offers spare parts and maintenance kits to…
Would you soon like to take advantage of all the benefits of modern spare parts catalogs for your service team? Then we h…
Not only service technicians know this situation: A customers machine stands still and fast support is needed. However, t…
Whether plant or mechanical engineering, vehicle construction, component or equipment manufacturing, the spare parts busi…
Every company approaches the subject of interactive spare parts catalogs differently. They set priorities, consider requi…
Do you want a system that produces different catalogs per media and language out of one main source (Single Source Publis…
It is known, that the topic interactive spare parts catalogs and service information systems is getting more and more imp…
Are you wondering what the investment in an interactive spare parts catalog could mean to you?We explain you why this des…
Another wrong order? And your search for the required information had already taken an eternity? Today we tell you how, t…
An increasing turnover of spare parts, ensuring availability of parts (equipment/components), the supply of customised pr…
Many companies face different challenges when it comes to spare parts management. Often, all challenges have the same den…
Up to now, the creation of a spare parts catalog has involved a lot of effort for you? It costs a lot of time, resources …
Do you use SVG graphics and the spare parts catalogue software PARTS-PUBLISHER? Congratulations! Now you can identify and…
For companies in the plant and mechanical engineering sectors, spare parts continue to be the most important sales driver…