Repair, maintenance, servicing

  • Trends (10)
  • Digitalization (3)
  • Networking service information (48)
  • Tools and technology (57)
  • Product news (10)
  • Digital Information Twin (14)
  • Increase efficiency in service (61)
  • Identifying spare parts (36)
  • 3D spare parts catalog (8)
  • Creating spare parts catalogs (30)
  • Ordering spare parts (31)
  • Selling spare parts (21)
  • E-commerce (11)
  • AI technology (2)
  • Documentation (14)

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[Translate to Englisch:] Quanos InfoTwin Service Activities  

Interactive Instructions for more Efficiency in Technical Services

Quanos InfoTwin offers users a digital service assistant via the “Service Activities” function set, which ensures reliabl…

 

Streaming 3D data: Just like Netflix, but for Spare Parts Catalogs

In the movie industry it’s a nice extra, but for the industry it’s definitely a game changer: 3D data is crucial for the …

 

AI in Mechanical Engineering: This Is How Companies Approach It

In the blog post "AI in Mechanical Engineering: Why Companies Have Nothing to Fear", we looked at the benefits that artif…

 

AI in Mechanical Engineering: Why Companies Have Nothing to Fear

Genuine added value or temporary hype? Opinions differ on the subject of artificial intelligence. Read this article to fi…

 

Maintenance Management 2.0: Efficient Maintenance in Mechanical Engineering

At a time when the mechanical engineering industry is constantly growing and competition is increasing, it is crucial to …

 

Maintenance Management in Mechanical Engineering: 5 Tips for Maximum Cost Efficiency

In today's competitive mechanical engineering industry, it is critical to develop maintenance management strategies that …

 

Networking Aftersales and Technical Documentation: Is the connection worth it?

Aftersales and technical documentation are often considered separately. But there is more overlap than many companies thi…

 

Upgrade from 2D to 3D Data in After-Sales: Too Expensive to Be True?

3D data not only simplifies the daily work of engineers, it also offers advantages for after-sales. But in many companies…

 

E-mobility - Part 3: Spare parts management in electric fleets

Electromobility is finally picking up speed. In the private sector, but also for companies and municipalities, this opens…

 

E-Mobility - Part 2: Electric Fleet for Municipalities

In Part 1 of this series of articles, we examined the status quo of electromobility in Germany. We also looked at the iss…

 

E-mobility - Part 1: Challenge for fleet management

The transportation sector is electrified: Because climate targets are becoming stricter, the topic of e-mobility is gaini…

 

Connect Field Service Management Software with Spare Parts Catalog and increase First Time Fix Rate

Field service managers want to offer their customers the best service. In doing so, they must be measured against the fir…

 

From Pain to Gain: Smooth Data Management in the Spare Parts Business

Spare parts keep machines and systems running. Service technicians can find suitable spare parts in spare parts catalogs.…

 

Part 2: Interactive Spare Parts Catalog - No more Manual Data

PDF and print catalogs reach their limits at the latest when a catalog needs to be updated or published in several langua…

 

Part 1: An Interactive Spare Parts Catalog – The Most Important Facts

An interactive spare parts catalog is an innovative tool that replaces a conventional catalog that is printed on paper. I…

 

4 Benefits of Integrating Field Service Management Software and a Digital Spare Parts Catalog

Service technicians in the field face a wide range of challenges. Their primary goal is to resolve failures quickly and t…

 

Field Service Management – Detection and Utilization of Field Service Optimization Potential

After-sales service is not only increasingly understood as a profitable business model in mechanical and plant engineerin…

 

From CapEx to OpEx Part 4: New Business Models - Efficient Services

Digitalization, IoT, and global networking - these three trends allow for the complete transformation of business models.…

 

From CapEx to OpEx Part 3: Documentation Helps to Reduce Service Costs

There are many reasons for modifying machinery. These include predictive replacement of worn assemblies, repairs followin…

 

Multi-store Strategy - Does It Make Sense for Industrial Companies?

Most people know them: online stores like About You, Bonprix or MyToys. What perhaps not everyone knows is that these onl…

 

From CapEx to OpEx Part 2: Optimizing Spare Parts Storage

Manufacturing companies depend on their machinery and are therefore faced with an insoluble dilemma. The stronger the aut…

 

From CapEx to OpEx Part 1: Making the Transition from Product to Services

Over the last few years, the concept behind after-sales has completely changed – at least on the part of providers. Custo…

 

B2B Marketplaces as a Supplement to Your Own Online Store?

Driven by the convenient, media-interruption-free B2C buying experience, B2B buyers' demands are also growing. According …

 

Using 3D Data Successfully in B2B Ecommerce

Transferring offline business to online business is a challenge for some companies. The goal is to serve the needs of cus…

 

Spare Part Recognition Via Photo - Reality Check - Part 2

In the first part of our blog series "Spare part recognition via photo - vision or already reality?" we took a look at th…

 

E-Commerce Ecosystem: One Face to the Customer

Have you taken the first step toward eCommerce? Have you added an integrated spare parts shop to your digital spare parts…

 

Successful B2B eCommerce with Integrated Spare Parts Shop

According to the German study "Branchenreport B2B E-Commerce" by IFH Cologne, the entire B2B eCommerce market reached a v…

 

Field Service Management - Challenges and Solutions

Service is the new sales. Following this maxim, many companies in the machine, plant, vehicle, and equipment manufacturin…

 

Intelligently Provide PDFs, Old Documents, and Supplier Documentation

Linking service information in a smart way and making it available to users: This is the goal of creators of spare parts …

 

Strategic Maintenance: Improving Instead of Repairing

In the previous stages of the maintenance pyramid, maintenance tended to be centered on individual parts or assemblies - …

 

Tactical Maintenance: Looking to the Future with Sensors

In our series "Smart Information: Data makes maintenance intelligent ", we look at each evolutionary stage of the mainten…

 

Preventive Maintenance: From Repair to Prevention

After Reactive Maintenance, Preventive Maintenance is the second level of the maintenance pyramid. In the simplest case, …

 

Reactive Maintenance: Reaction Instead of Action

In our blog series "Smart Information: Data makes maintenance intelligent", we look at each evolutionary stage of the mai…

 

Smart Information: Data Makes Maintenance Intelligent

A revolution is taking place in the field of maintenance, repair, and service: with the feedback that IoT technologies en…

 

B2B Customer Portal With Self-Service Functions for a Successful After Sales Service

Manufacturers of machines, systems, and equipment are facing a wide range of challenges: Business models are changing per…

 

AI Search - Smart Search in Quanos SIS.one

Finding the right service information quickly and accurately is the goal of Quanos SIS.one users. To make this even more …

 

Interactive Representation of Spare Parts with Copy Protection in 3D Catalog

Using 3D data in a spare parts catalog is easier than many companies think. Modern catalog software enables mechanical an…

 

Benefits of using 3D Data in the Manufacturing Industry: 3 examples

When 3D models are used in digital spare parts catalogs, they bring assets and their assemblies to life. This article sum…

 

Exchange of Service Information Between Manufacturers and Operators

The world is moving towards collaboration and transparency. In the areas of spare parts management, maintenance managemen…

 

What Are the Advantages of 3D Data in Spare Parts Catalogs?

Your company's product portfolio is high-quality and complex - and that's exactly what you want to convey to your custome…

 

Service Information System (SIS) for plant operators and manufacturers

Do you work for a manufacturing company or operate machines, plants or vehicle fleets? If so, you are probably familiar w…

 

5 Tips for more Revenue with Spare Parts and Services

In the case of investment-intensive goods, the after-sales department usually makes a significant contribution to revenue…

 

How the mechanical and plant engineering industry benefits from Service 4.0

In many areas of life, the advantages of digitization are obvious. However, the customer service of machine and plant man…

 

How does a Spare Parts Catalog support your After Sales?

One thing is certain, no matter whether your company manufactures machines and offers spare parts and maintenance kits to…

 

Digitization - Friend or Enemy?

Digitization has been on everyone's lips for more than 10 years. Everything revolves around the topic. For example, the f…

 

Increase Your Added Value in After Sales Service

Whether plant or mechanical engineering, vehicle construction, component or equipment manufacturing, the spare parts busi…

 

Meeting Challenges With a Service Information System

Every company approaches the subject of interactive spare parts catalogs differently. They set priorities, consider requi…

 

Creating Spare Parts Catalogs out of one Datapool for any Media Type

Do you want a system that produces different catalogs per media and language out of one main source (Single Source Publis…

 

Towards a Customer-Centered Aftermarket

Nowadays customer behaviour and expectations are rapidly changing. Especially while technology is having more and more of…

 

4 Questions About Interactive Spare Parts Catalogs

It is known, that the topic interactive spare parts catalogs and service information systems is getting more and more imp…

 

Industry 4.0 - Reality and not just a Vision

The first industrial revolution achieved the first industrial boom through to the use of hydraulic, steam and coal-fired …

 

Why Investing in an Interactive Spare Parts Catalog

Are you wondering what the investment in an interactive spare parts catalog could mean to you?We explain you why this des…

 

Never again wrong orders- finding made easy

Another wrong order? And your search for the required information had already taken an eternity? Today we tell you how, t…

 

Why a Standard Software Solution?

An increasing turnover of spare parts, ensuring availability of parts (equipment/components), the supply of customised pr…

 

How to Optimize Your Service and Spare Parts Business

Many companies face different challenges when it comes to spare parts management. Often, all challenges have the same den…

 

In 4 Steps to Your Spare Parts Catalog

Up to now, the creation of a spare parts catalog has involved a lot of effort for you? It costs a lot of time, resources …

 

Are you Interested in Launching an Electronic Spare Parts Catalog?

For companies in the plant and mechanical engineering sectors, spare parts continue to be the most important sales driver…