Our guide for
Repair | Maintenance | Servicing

Service technicians in the field face a wide range of challenges. Their primary goal is to resolve failures quickly and t…

After-sales service is not only increasingly understood as a profitable business model in mechanical and plant engineerin…

Digitalization, IoT, and global networking - these three trends allow for the complete transformation of business models.…

There are many reasons for modifying machinery. These include predictive replacement of worn assemblies, repairs followin…

Most people know them: online stores like About You, Bonprix or MyToys. What perhaps not everyone knows is that these onl…

Manufacturing companies depend on their machinery and are therefore faced with an insoluble dilemma. The stronger the aut…

Over the last few years, the concept behind after-sales has completely changed – at least on the part of providers. Custo…

Driven by the convenient, media-interruption-free B2C buying experience, B2B buyers' demands are also growing. According …

Transferring offline business to online business is a challenge for some companies. The goal is to serve the needs of cus…

In the first part of our blog series "Spare part recognition via photo - vision or already reality?" we took a look at th…