Our guide for
technical documentation

Every technical writer eventually reaches a point where the question of what to call something flips from being a bit of …

“Doesn’t a technical writer just write down what the developer/engineer built?”. You still hear this misconception from t…

Let’s consider the why question for a moment. After all, sometimes it’s not a bad idea to go back to basics. What actuall…

Anyone involved in the introduction of a CMS will be asking themselves the same questions: “Can it meet my needs? What pr…

Introducing a CMS is about more than just buying software. After all, the provider is just as important as the product. C…

If you’re thinking about introducing a component content management system (CCMS), you will of course want to know whethe…

Sometimes the answer to the question “At what point do you need a component content management system?” is quite obvious:…

Every technical writing department needs input from those that know the subject matter. Often this involves time, effort …

Are you already using SCHEMA ST4 in your technical writing department? Do you have the typical challenges under control, …

“SCHEMA ST4! Put together a translation package for this project, and only in the languages that have not yet been transl…

“The support team just called. The latest issues of the maintenance manuals still contain old component names. It’s resul…

Aren’t we looking here at something that is almost an oxymoron? You could be forgiven for thinking so. “Agile” – a word w…