Until now, the information relevant for aftersales & service has often been stored in different systems and departments - finding the right information at the right time at the right place is time-consuming, inefficient and simply annoying. This requires smart solutions for networking, so that the service technician can find exactly the information he needs when he is in front of the machine - as a concrete description of the problem, repair instructions with an overview of the tools, or as a spare parts requirement with direct ordering options.
This is made possible by Quanos InfoTwin - the modular cloud solution offers manufacturers and operators of machines and plants valuable insights into the condition of their assets as well as a central data basis for aftersales and service. For the first time, the software combines Quanos expertise from technical documentation with that from spare parts information systems. The standardized out-of-the-box solution is ready for immediate use and modularly expandable. Easy to use, Quanos InfoTwin links all information relevant to the aftersales & service process into a Digital Information Twin, creating the basis for new business models and smart services.
Quanos InfoTwin has already been officially presented at the two trade fairs most important to the target market: the tcworld Conference 2022 in Stuttgart and the KVD Service Congress in Essen. "The feedback from visitors about Quanos InfoTwin reinforces what we are doing: smartly connecting company-wide information for greater efficiency in service and finally breaking down independent data silos," says Robert Hacker, Head of Marketing at Quanos Service Solutions.
Are you curious? Learn more about Quanos InfoTwin in a 1:1 conversation.
You can find out more about Quanos InfoTwin here.